Front Office and Reservations Intern - Makati, Pilipinas - AHGLAB Consultancy Services Inc.

    AHGLAB Consultancy Services Inc.
    Default job background
    InternshipSHIP
    Paglalarawan
    Primary Objective of Position-Assist in the front office and reservations for Havitat Boutique HotelDuties and Responsibilities:
    • promptly to guest inquiries across all booking channels
    • Monitors and responds to social media inquiries and comments
    • Sends booking confirmation to direct reservations
    • Ensures that pre
    • arrival reminders have been sent to guests
    • Reviews daily arrivals and notes guests' special requests
    • Responsible in sending Arrival, In
    • house, and Departure reports daily
    • Responsible in generating and sending of reports as requested·
    • Work closely and provides assistance to General Manager and Front Office and Reservations Team as neededQualification
    • Undergraduate of Hotel and Restaurant Management
    • Familiarity or having prior training on Opera or other similar hotel reservations software is an advantage
    • Willing to work at Poblacion, Makati City
    • Amenable to work on shifting schedules (morning or afternoon shift) and willing to work on weekends and holidays.