Patient Relations Staff - Kamias P
2 linggo ang nakalipas
Job summary
Greet and assist patients with professionalism empathy and responsiveness setting a positive tone for their clinic experience ensure patient concerns are addressed with understanding actively listening to their needs providing helpful information facilitate a clear accessible process for handling patient complaints ensuring they feel acknowledged valued provide patients with accurate concise information on appointments procedures billing clinic policies maintain an updated log of patient interactions to track follow up on inquiries as needed assist patients in verifying HMO coverage eligibility benefits guide patients through requirements for HMO consultations diagnostics procedures communicate coordinate with HMO representatives fast accurate processing of requests assist patients in understanding treatment plans pre appointment instructions engage patients informational materials during visit enhance health literacy ensure compliance healthcare regulations patient confidentiality data privacy laws all interactions
Paglalarawan ng trabaho
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I-access ang lahat ng mataas na antas na posisyon at makuha ang trabahong pinapangarap mo.