service desk academy trainer - Quezon City
3 linggo ang nakalipas
The Service Consultant – Service Desk Trainer will design develop and deliver training programs that educate individuals or groups within the Service Desk Team.
This involves delivering content in an engaging and clear manner adapting teaching methods to suit the needs of different audiences.
- Candidates must have previous IT service desk or helpdesk support experience.
- Must have knowledge of key performance indicators KPIs for service desk teams.
Paglalarawan ng trabaho
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