Customer Service Representative - Clark Freeport Zone, Pampanga

Para lamang sa mga rehistradong miyembro Clark Freeport Zone, Pampanga, Pilipinas

15 oras ang nakalipas

₱600,000 - ₱1,800,000 (PHP) bawat taon *

* Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee

Position Title: Customer Service Representative / Dispatcher · Work Set Up: WFH · Schedule: 9:00 PM - 6:00 AM PHT · Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga · Quick Rundown: · Responsible for generating invoices and account statements ...

Paglalarawan ng trabaho

Position Title: Customer Service Representative / Dispatcher

Work Set Up: WFH

Schedule: 9:00 PM - 6:00 AM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga

Quick Rundown:

Responsible for generating invoices and account statements with accuracy, contacting delinquent clients to ensure timely payments, and coordinating field tenant maintenance by scheduling jobs with technicians and tenants.

What You'll Do:

Generate invoices and account statements, maintaining precision and attention to detail
Proactively contacted delinquent clients via email, SMS, or phone calls to facilitate prompt payment and resolve outstanding balances
Address and coordinate field tenant maintenance complaints, scheduling jobs with technicians and tenants for timely resolution

What We're Looking For:

1-2 years of experience in an office environment, demonstrating proficiency in administrative tasks
Prior experience in handling high-volume phone-based roles, dedicating 6-7 hours daily to phone interactions
Possess a charming, persuasive, and persistent demeanor to secure favorable offers for clients
Creative problem solver with resilience and the ability to handle rejection without discouragement
Willingness to seek assistance when needed, fostering a collaborative work environment
Tech-savvy individual who embraces technology, with a readiness to learn new software systems to enhance client service
Intelligent, resourceful, and driven, demonstrating a proactive approach to tasks
Unquestionable integrity and ethical conduct in all professional interactions
Excellent communication skills, both written and verbal

Why Youll Love Joining the CO Fam

At Clark Outsourcing, were redefining what it means to work in a BPO. This isnt your regular office setup --its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.

Heres whats in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches

At CO, its not just about work -- it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team

Mga katulad na trabaho

Trabaho sa kumpanya