Administrative Assistant with Technical Writing Expertise - Pasig Central Post Office - Scale-X Solutions

Paglalarawan

This is a remote position.

PERMANENT REMOTE, DAYSHIFT


JOB DESCRIPTION:
Administrative Assistant with Technical Writing Expertise (NDIS Shift Reports)

VA rate:
$7

Hrs: 40hrs/wk

Working hrs: 8am to 4pm AEST

Start date:

ASAP

We are seeking a detail-oriented and highly organized Administrative Assistant with strong technical writing skills to support our NDIS operations. This role involves reviewing and preparing shift reports from support workers in alignment with Australian NDIS documentation standards, ensuring accuracy, clarity, and compliance.

Key Responsibilities:

• Review, edit, and compile daily or weekly shift reports from NDIS support workers.

• Ensure all documentation meets NDIS quality and compliance standards, including proper use of language, tone, and formatting.

• Identify missing or inconsistent information and follow up with support workers for clarification.

• Maintain accurate and organized records of all reports and client documentation.

• Assist with administrative tasks such as data entry, email management, scheduling, and filing.

• Support the management team with documentation-related tasks, including audits and compliance checks.

• Prepare summaries or overviews of client support activities as required.

• Uphold confidentiality and privacy in handling sensitive client information.

Job Qualifications:

• Proven experience in administrative support, documentation, or technical writing.

● Background with the NDIS (National Disability Insurance Scheme) or community services sector is a MUST

• Excellent written English — clear, professional, and empathetic communication style.

• Strong attention to detail and ability to identify inconsistencies in reports.

• Proficient in Microsoft Office (Word, Excel) and Google Workspace.

• Ability to meet deadlines and manage multiple reports with minimal supervision.

• Strong sense of responsibility, reliability, and ethical handling of sensitive information.