Health Care CSR - Pasig, Pilipinas - Datamatics Careers- Philippines

Paglalarawan

Key responsibilities:

• Will provide inbound and outbound telephony.
• Will handle patient insurance.
• 1 year healthcare call center. Claims or Insurance or Health Insurance
• Exceptional English verbal and written communication skills
• Handy with MS Windows and other computer applications
• Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude
• Ability to multitask, think critically and problem solve to address customer needs and barriers to product fulfillment
• Strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast paced environment
• Empathetic and patient focused approach
• High attention to detail, diligence and reliability

Qualifications & Desired Skills:

• Experience: 1 year and above
• Education: Graduate/Post Graduate
• Skills
• At least 1year and above experience in BPO
• Good Communication Skills
• Can Start Asap
• Willing to work in onsite ( Pasig )
• Self-learner interested in both the how and the why
• Ability to prioritize effectively according to changing circumstances and manage multiple projects while maintaining strict attention to detail
• Demonstrates ability to coach and provide feedback to analyst