Cloud FinOps Support Analyst - La Carlota City, Pilipinas - General Dynamics Information Technology

Paglalarawan

Job Description:

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able To Obtain:

None

Suitability:

Public Trust/Other Required:

None

Job Family:

Systems Analysis

Skills:

Job Qualifications:

Business, Customer Service, Information Technology (IT), Microsoft Office

Certifications:

Experience:

2 + years of related experience

US Citizenship Required:

Yes

Job Description:

General Dynamics Information Technology (GDIT) is seeking a Cloud Financial Operations (FinOps) Support Analyst that will work across our client organization to deliver cloud oriented managed services focused on providing best value and best cost to the end user. It is required the individual has practiced delivery of strong customer service, foundational knowledge of cloud services, and finance experience is desired.

The Cloud FinOps Support Analyst will work with a team offering FinOps and managed services to end users of the Cloud Service Provider Subscriber Service (CSPSS) and Cloud Management Tool (CMT) service. CSPSS provides operational support of the resell of cloud services from Amazon Web Services (AWS), Microsoft Azure, Google, Oracle, and IBM. The CMT services provides FinOps tool delivery services in support of cloud optimization.

The responsibilities of the candidate will include, but are not limited to:

• Support monthly billing process for invoicing the customers of the services.
• Participate in the operation and improvement of the billing solution as it pertains to critical business and technical objectives.
• Assist customers with billing inquiries.
• Coordinate activities and processes with partner teams finance and supply chain management.
• Produce reports showing cloud expenditures.
• Maintain customer database records.
• Create purchase requests and monitor purchase order status.
• Routinely report on activities within the areas of billing and procurement.
  
  

Required Skills:

• Technical Training, Certification(s) or Degree, 0+ years of experience
• Knowledge of common office applications such as Microsoft Excel, Word, Teams, and SharePoint
• Working knowledge of IT service management tools such as ServiceNow, Jira, or BMC Remedy.
• Professional with strong communication skills who works well within a team.
• Able to lead conversations with distributed teams including technical, finance, executive, business partners, and customers.
• Must possess analytical skills to solve simple to complex problems.
• Motivated professional who understands the importance of time management.
  
  

Desired Skills

• 1+ years of technical IT experience
• Demonstrated success with providing customer support.
• Foundational understanding of cloud services
• Demonstrated business acumen, with a basic understanding of financial management and accounting practices.
  
  

Clearance

• None
  
  

Travel

• Some travel may be required.
  
  

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays
  
  

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Hybrid

Work Location:

USA LA Bossier City

Additional Work Locations:

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.