Part-time Network Operations Lead - Philippines - Gabtech Global, LLC

    Gabtech Global, LLC
    Gabtech Global, LLC Philippines

    10 oras ang nakalipas

    Part time Upper Management / Consulting
    Paglalarawan

    **PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***

    JOB TITLE: Part-time Network Operations Lead

    Work Type:

    • Remote/WFH
    • Part-time, Contractor
    • 20-25 hours/week to start (may expand to 30 hrs)

    Working Hours :

    • 9 AM - 1 PM Eastern time NY
    • Expanded schedule: 9 AM - 3 PM Eastern time NY
    • Must overlap with US Eastern Time and be available for live event coordination

    JOB OVERVIEW:

    The Client's company is a distinguished membership community of trusted advisors, CEOs and investors within the lower-middle-market M&A ecosystem. We are seeking a Network Operations Lead to run day-to-day execution and ensure priorities turn into completed work without the Founder having to chase tasks.

    This is a US-member-facing role. The ideal candidate is a proactive, self-starting operator who can coordinate events/roundtables, manage follow-ups, keep the team accountable, and maintain clean systems using Zoho CRM and Zoho Connect.

    JOB ROLE & RESPONSIBILITIES:

    Execution & Weekly Cadence

    • Run a weekly planning meeting with the Founder and publish weekly priorities (top outcomes, deadlines, owners).
    • Keep the master planner/tracker up to date and make sure everyone uses it as the main place to track what's happening.
    • Proactively follow up on deliverables and keep projects moving to "done."
    • Create a clear escalation system (what needs approval, what can be executed independently, what is blocked).

    Member / Speaker Communications (US-facing)

    • Coordinate speakers and member communications: scheduling, confirmations, agendas, reminders, and post-event follow-up.
    • Ensure communications are accurate and polished (correct audience/segment, correct date/time, correct links).
    • Implement QA/approval gates so member-facing mistakes do not recur.

    Event Operations

    • Own end-to-end logistics for weekly/bi-weekly/monthly roundtables/masterminds/CEO Forums:
    • invite workflow, registration tracking, reminders, attendee lists
    • run-of-show and execution checklists
    • post-event recap + next-step follow-ups
    • Maintain a speaker pipeline:
    • outreach → follow-ups → confirm → speaker form → reminders → day-of run-of-show.

    Team Coordination (Manage contractors/VAs)

    • Direct and manage existing contractors/VAs: assign tasks, set deadlines, QA output, and ensure standards are met.
    • Enforce communication norms: updates in the correct channel, clear documentation, no hidden work.
    • Coach and correct quickly; recommend replacement when performance is not meeting standards.

    CRM Management + Reporting

    • Maintain hygiene in CRM (contacts, member/prospect status, notes, next steps, event attendance, follow-ups).
    • Ensure the tracker and CRM match reality (no "confirmed" items being reported as "unavailable," etc.).
    • Provide a weekly "Scoreboard" update (5 key numbers): registrants, attendees, calls booked/applications, new members, renewals/churn (or closest proxy).

    SOPs / Templates / Quality Control

    • Build and maintain simple SOPs and templates for recurring workflows (events, follow-up, onboarding, reporting).
    • Maintain a pre-send checklist for all outbound comms (audience, date/time, links, formatting, approvals).
    • Introduce "error-proofing" systems: permission controls, approval workflows, and checklists.

    JOB REQUIREMENTS:

    • 5+ years experience in Operations, Project Management, Executive/Client Operations, or Program Management (agency, events/community, professional services, membership orgs, or similar)
    • Fluent spoken and written English with confidence interacting professionally with US-based advisors/investors/CEOs
    • Proven operator: anticipates needs, proposes solutions, and follows through without hand-holding
    • Strong comfort working inside Zoho (required); willingness to become a power user quickly (CRM + workflows)
    • Excellent organization, prioritization, and documentation skills (SOP/checklist mindset)
    • Calm, reliable, and comfortable holding people accountable to deadlines and standards
    • Experience managing remote contractors/VAs (strong plus)
    • Experience with event logistics, ticketing/RSVP tools, email/SMS platforms (plus)

    What the Client Offers

    • The opportunity to become the operational driver of a growing M&A advisor/investor community.
    • Direct work with the Founder in a high-trust environment (clear priorities, fast decisions).
    • Flexibility: part-time remote role with predictable weekly cadence.
    • Potential to expand responsibilities and hours as the network scales.
    • Real ownership: you will build the operational foundation that supports multi–7 figure growth.
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