Customer Experience Manager - Pasig City, PH
3 araw ang nakalipas
Job summary
We're looking for a Customer Experience Manager who will champion service excellence across every customer touchpoint.Responsibilities
- Design and deliver training programs focused on empathy, communication, problem-solving, and service recovery.
- Continuously improve training based on performance data and customer feedback (NPS, CSAT, CES).
Paglalarawan ng trabaho
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