Production Support Specialist - Manila, Pilipinas - SeaBank Philippines, Inc. (A Rural Bank)

    SeaBank Philippines, Inc. (A Rural Bank)
    SeaBank Philippines, Inc. (A Rural Bank) Manila, Pilipinas

    2 linggo ang nakalipas

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    Paglalarawan
    Job Description

    • Manage user access to systems and perform system configurations
    • Respond to system issues, perform troubleshooting, and work with the other teams to identify solutions issues
    • Conduct pre and post production testing to ensure that the application and systems are working properly
    • Monitor system availability and performance
    • Collaborate closely with the Product Managers, Software Developers and QA Engineers to improve the system stability

    Requirements

    • Bachelor's degree, preferably majoring in Computer Science, Engineering or Information Technology
    • Have basic knowledge in IT (web, mobile, software, network), preferably 3-6 years of experience in the FinTech industry handling IT Production Support
    • Proficiency in both spoken and written English. Able to communicate complex business or technical information effectively
    • Strong analytical and troubleshooting skills
    • Demonstrated track record of getting things done in a fast-paced environment