euHReka Core Deployment - Bagumbayan, Pilipinas - Alight

    Alight
    Alight Bagumbayan, Pilipinas

    2 linggo ang nakalipas

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    Our story

    At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

    Our Values:

    Champion People – be empathetic and help create a place where everyone belongs.

    Grow with purpose – Be inspired by our higher calling of improving lives.

    Be Alight – act with integrity, be real and empower others.

    It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

    With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

    Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

    Learn more at

    euHReka Core Deployment (Senior Associate)

    Are you:

    • With a passion for product delivery and its technology.
    • Wanting to be in control of delivery processes and tools.
    • Passionate to deliver with quality and to drive quality in all product deliveries.

    Then this may be role for you.

    The Deployment Senior Associate is a member of the extended Products team and crucial member of Core Deployment Team.
    It executes and oversees the delivery process end to end and is responsible of controlling rules are followed to assure systems and processes are stable and reliable.


    Provides support to development and QA teams working on Core environments as well as to Customer delivery teams as main users of our delivery toolset.

    The Senior Associate should have knowledge on all our processes and tools to be able to inform and guide other colleagues on its correct usage.

    In this capacity, the Senior Associate member is responsible of the support ticketing pool to make sure that we, as a team, provide quick solutions with quality.

    Key Responsibilities

    • Serves as executor for all processes in Core Deployment that enable the correct delivery and maintenance of Alight's products end to end.
    • Takes care of communicating delivery events as well as inform and educate the Core community about our processes and tools.
    • Shares its experience and ideas to improve quality on product delivery and relive process pain points.
    • Creates case scenarios and helps our specialists on tools and process testing.
    • Day-to-Day self-managing of assigned task with pro-active manner in follow up and progression to completion of task. Organize and manage daily activities to achieve completion of tasks and deliverables.
    • Identify risk/issues in all our tools and processes or on our delivery plan and help on their resolution.
    • Ensure adherence and compliance of Core and Country teams to standard approaches and working procedures.
    • Drive DevOps practices as well as manage SNOW incidents, balancing priorities.
    • Quick thinking to find solutions to blocking problems.
    • Act as mentor for juniors within the team and provide necessary guidance.

    Knowledge, Skills, Abilities, and Experience

    • Bachelor or Master's degree with Technical emphasis, or equivalent.
    • Good logical and analytical skills, ability to work independently.
    • Excellent attention to detail in process execution to ensure deliver of quality.
    • Focus on making processes and tools as efficient as possible based on own and user experience.
    • A willingness & eagerness to further develop your career and take responsibility.
    • Service-oriented and Pro-active with a strong sense of accountability
    • Able to communicate and work well, and build strong relationships at all levels (Team player)
    • Able to work under pressure to tight deadlines and control scope / focus on key areas
    • Flexibility and patience in working in a challenging environment
    • Excellent written and verbal communication skills. Fluent in English.
    • Minimum 2+ years of SAP Experience.
    • Knowledge on Product SDLC Management.
    • Experience in Rev-Trac is necessary, as well as on SAP Transport system (TMS).
    • Knowledge on euHReka specifics and tools (Landscape, NameRange, Configuration Extractor) would be favorable.
    • Knowledge or skills on ABAP debugging, and programming is favorable.

    Work Environment, Location and Schedule


    Successfully candidates need to be in a location where Alight legally operate and the role will require ability to be able to work, in the working hours of the EMEA time zone as well as require flexibility to work over weekends & public holidays to ensure we have support cover in place across the team.

    In terms of cultural fit, the successful candidate will be self-motivated and energized by working amongst a group of thoughtful, smart, fast paced, and successful designers. They will enjoy being a part of an organization focused on excellence and will be a naturally collaborative individual who enjoys interacting with individuals at all levels. Additionally, they will be a strong team player with a proactive approach and the ability to take initiative with discretion and judgment.

    Benefits

    We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, well-being and support programs, statutory retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

    By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

    Our commitment to Diversity and Inclusion

    Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

    At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

    Diversity Policy Statement

    Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

    Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

    Authorization to work in the Employing Country

    Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

    Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

    Authorization to work in the Employing Country

    Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

    We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


    DISCLAIMER:


    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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