Policy Service Officer I - PHL - Three/NEO
1 linggo ang nakalipas
Job Summary
Provide customer service via emails and answer customer questions regarding product process policy. Support business areas by operating switchboard connecting callers to appropriate person answering various billing inquiries resolving issues with regards to billing questions in timely manner.Responsibilities
• Ensure policies are followed and refer escalate where appropriate• Comply on provided legislations industry codes company policies procedures.
•100% Regulatory Compliance to laws set by Region's Government Body such as State Insurance Regulated Authority SIRA Road Maritime Service RMS.
•100% Compliance to mandatory general insurance requirements reading out Duty of Disclosure.
Paglalarawan ng trabaho
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