Officer, UX Researcher - Philippines, Pilipinas - PDAX

Paglalarawan

About PDAX

At PDAX, we believe that the future of money is digital, and our mission is to empower all Filipinos to grow their wealth through blockchain technology.

As one of the first crypto firms in the Philippine market, we feel a sense of duty to our users and to the ecosystem to set the standard for safety, ease of access, and reliability. We expect our team to share in this responsibility and cherish our vision of a more open and equitable financial system.

We are looking for new team members that are passionate about cryptocurrency, want to work in a disruptive, fast-growing industry, and thrive in a start-up environment.

If this sounds like you, then we'd love to talk

General Responsibilities

• Work closely with product and design to develop a deep understanding of user needs.
• Design, execute, and analyze qualitative and quantitative research.
• Build research materials (screener forms, NDAs, guides).
• Ability to observe user behavior through data transactions analysis.
• Keep up-to-date with competitor products.
• Stay current on new research strategies and tools.
  
  

Qualifications

Skills:

• Empathic listening and ability to deliver an unbiased view of users.
• Confident written and verbal communication skills.
• Collaboration skills.
• Knowledgeable about usability and design principles.
  
  

Experience:

• Familiarity with various qualitative and quantitative research methods.
• Experience in conducting remote and field research.
• 1-3 years experience in customer and user experience research.
• Experience in technology and fintech is preferred.
  
  

Our Culture

• Communication
  
  

We prioritize clear and transparent communication, ensuring that there is clarity among everyone we work with.

We aim to have a collaborative environment, where innovative ideas in investment strategies are shared openly and constructively, driving the industry forward.

• Customer-focus
  
  

We think about how our decisions impact our customers and ensure we provide the best experience that we can.

We believe in building lasting relationships with our clients, constantly learning from and listening to them, and always strive to look out for what's best for both sides.

• Commitment
  
  

We always aim to do the right thing, and to do the right thing, excellently. We take accountability seriously, and uphold ourselves to high standards, ensuring that we execute with attention to detail.

We are dedicated to the long-term success of our clients in the dynamic world of financial technology, maintaining integrity and professionalism in every aspect of our work.