Customer Retention Specialist - San Juan

We are seeking a Retention Specialist with at least 1 year of BPO experience as Sales Representative or Retention Specialist. The ideal candidate should have good technical skills, excellent written and spoken English communication skills, critical thinking skills, analytical ski ...

Open Access BPO is a trusted outsourcing solutions provider delivering high-quality services to businesses across various industries worldwide. Combining multilingual expertise agile approaches and AI-powered technology Open Access BPO helps businesses achieve customer engagement ...

We are looking for a proactive and results-oriented Retention Specialist to join our team. · In this critical role, you will focus on retaining and strengthening relationships with our valued customers by addressing their concerns, · identifying solutions, and promoting service l ...

We are a dynamic, fast-paced customer experience team committed to not just solving problems—but saving relationships. As a Retention Specialist, you're more than just a support agent; you're an expert in educating customers, setting realistic expectations, and turning challenges ...

A Retention Specialist with at least one year of BPO experience as Sales Representative or Retention Specialist is required. This role involves taking inbound and outbound calls, navigating smartphone and desktop applications, and working independently with minimal supervision. · ...

+1 year BPO experience or collection · Job Type: Full-time · Work Location: In person ...

+Job summary · A full-time Retention Specialist role for a Telco Account catering to Australian and Singaporean clients.+QualificationsAt least 1 year of BPO experience as Sales Representative or Retention Specialist. · Experience in taking inbound and outbound calls. · ...

The Retention Specialist will be responsible for client relationship management issue resolution user adoption and implementing strategies to reduce churn. · This role requires a mix of customer service healthcare knowledge and problem solving to help behavioral health providers ...

We are a dynamic, fast-paced customer experience team committed to not just solving problems—but saving relationships. · Handle a high volume of inbound calls using multiple company tools and software. · Analyze each customer situation thoroughly to retain business, not just offe ...

This is a full-time permanent overnight work-from-home position responsible for objection handling credit rebuilding sales. The role involves engaging with customers who have been declined for loans understanding their concerns and effectively addressing objections. · Engage in i ...

This is a full-time permanent overnight work-from-home position. Compensation and benefits include monthly salary ₱31,000-₱36,000 monthly performance bonus up to ₱35,000 total compensation could be up to ₱71 000 monthly base plus bonus internet reimbursement up to ₱2000 per month ...

+We are looking for a Retention Support Specialist to join our growing Customer Experience team. · +Handle customer inquiries across email, chat, and other support channels in a timely, empathetic, and professional manner · Manage retention-related cases including cancellations, ...

Support customers during high-friction moments such as cancellations, delivery issues, subscription changes and product concerns. Take ownership of cases end-to-end while following established retention playbooks policies and escalation guidelines. · ...

+Job summary · We are looking for a Retention Support Specialist to join our growing Customer Experience team.This role is ideal for someone with hands-on retention or customer support experience in an e-commerce or DTC environment, · +ResponsibilitiesHandle customer inquiries ac ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. · ...

The Outbound Retention Specialist is responsible for contacting customers who have recently canceled or declined services to recover lost sales. · This role requires strong communication skills, persuasive selling techniques and the ability to understand customer concerns address ...

+We are looking for a Retention Support Specialist to join our growing Customer Experience team. · +Handle customer inquiries across email, chat, and other support channels in a timely, empathetic, and professional manner · Manage retention-related cases including cancellations, ...

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We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world · We bring together the best people effi ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients to help businesses work smarter. · Our purpose is to simplify how businesses operate with confidence. · If you're passionate about making an impact through i ...