CSR Easy Account - Balintawak
1 linggo ang nakalipas
Job summary
We are looking for Customer Service Representatives to be the first point of contact for clients and customers. You will assist with inquiries, provide solutions, and ensure a positive experience across multiple channels.
Responsibilities
- Handle customer inquiries via phone, chat or email
Resolve concerns efficiently and professionally
Log all interactions and updates in the system
Escalate issues to supervisors when necessary
Meet quality productivity and customer satisfaction metrics
Paglalarawan ng trabaho
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