Senior FinTech Application Support Engineer - Manila, National Capital Region
Para lamang sa mga rehistradong miyembro Manila, National Capital Region, Pilipinas
1 buwan ang nakalipas
* Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
Job summary
Develop operational strategies and act as a subject matter expert on microservices and distributed systems for FinTech applications. Lead and coordinate incident response efforts, ensuring timely resolution and minimizing impact on operations.
Responsibilities
- Proactively diagnose and resolve issues using in-depth log analysis, and prevent recurring problems.
- Continuously improve processes by identifying inefficiencies and applying solutions to improve service reliability.
- Create and maintain comprehensive documentation of known issues, workarounds, and resolutions.
- Conduct knowledge sharing sessions and workshops within the team.
Qualifications
- Bachelor's degree in any Information Technology or Engineering course.
- Demonstrated ability in supporting critical production services and optimizing operations through automation and process improvements.
- Strong understanding of SRE principles: e.g. observability, SLOs, eliminating toil.
Desired requirements
- At least 5 years experience working with the following:
- Support critical production services, including response to major incidents and outages.
- Work with large-scale distributed systems in SRE or DevOps environments.
- Utilize logging and monitoring tools such as Splunk, Prometheus, or other APM/observability platforms.
- Manage incidents using tools like PagerDuty or ServiceNow.
- Apply version control practices with Git.
Benefits
- Operations experience in e-commerce, payment systems, or financial services.
- Container orchestration with Docker and Kubernetes.
- Experience with cloud platforms such as AWS or Azure.
- Proficiency in scripting languages (e.g., Python, Shell).
- Familiarity with SQL queries for troubleshooting.
- Relevant certifications in key technical skills.
Paglalarawan ng trabaho
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