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    Sr Platform Operations Analyst - Philippines, Pilipinas - Infinit-O

    Infinit-O
    Infinit-O Philippines, Pilipinas

    3 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan
    This is a remote position.

    Sr Platform Operations Analyst will perform the functions outlined below:

    • Collect and document business requirements for project including training on support activities for operational process and business improvements/automation efforts
    • Facilitate process workflow modeling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
    • Develop, implement, and execute operating procedures
    • Identify issues and risks and participate in problem resolution
    • Bring inconsistencies and problems to the attention of management
    • Work closely with Client Service, Operations, Enterprise and other internal Customer departments
    • Review data source and reporting for accuracy and completeness
    • Utilize Microsoft Office and other data management applications to automate reporting and analysis
    • Conduct data acquisition, prep, and analysis as a business need arises
    • Assist in implementing and tracking key performance indicators (KPIs)
    • Design and develop and assist in preparation of recurring and ad-hoc analysis/reports
    • Ensure data integrity for all standardized and customizable reporting
    • Evaluate/design new and existing macros, queries, dashboards and report/automation logic
    • Other ad hoc tasks or activities associated with the Platform Ops support function and/or tasks within the capability and pay grade of the team member as may be assigned.

    Requirements Sr Platform Operations Analyst
    • College Degree in Computer Science, Economics, Mathematics, or Business Administration
    • 2+ years relevant experience preferred, but not required
    • Strong mathematical and analytical skills
    • Advanced Microsoft Excel (Power User), Access and PowerPoint required (2 years of VBA working knowledge is a must). Must be expert in Pivot Tables and advance nested formulas
    • Computer skills: MS SQL and VBA for Excel and Access are required
    • Experienced in detailed operational data reconciliation
    • Experienced at capturing and analyzing relevant data for formulating recommendations
    • Ability to summarize information utilizing charts and graphs using MS PowerPoint or Dashboard tools
    • Excellent written and verbal communication and the ability to work with customers
    • Multi-tasking and deadline orientation are essential
    • Ability to work in a fast-paced, dynamic environment
    • Dependability and the ability to maintain utmost confidentiality in dealing with business information
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