- Design AI Talkbot solutions for large enterprise customers, aligning product capabilities with customer business needs to highlight value and secure buy-in.
- Define product and service scope, establishing clear boundaries for solution integration, customization, and the interface between the company's products and customer systems.
- Lead project management for delivery and on-site integration projects, including requirement communication, project planning, team coordination, progress promotion, leadership, and risk management until final delivery.
- Maintain regular client engagement through quarterly business reviews and product training.
- Manage change requests and incident responses per SLA, utilizing product and client business knowledge for effective problem-solving.
- Analyze usage data and business metrics to enhance product adoption and prevent churn.
- Identify and address gaps between client expectations and solution performance, mobilizing internal resources or leading optimization efforts as needed.
- Understand customer needs and conduct upselling based on customer fit and growth stage.
- Degree in Business Management, Technology, or related fields;
- Degree in Business, Technology, Communications, or a related field.
- More than five years of experience in consulting, account management, presales, software project management or solution-related work.
- Prior experience and understanding of fintech, banking, telecommunications or martech industries, or enterprise service or enterprise sales experience would be a plus.
- Strong sense of creating value for customers, excellent systematic and logical thinking ability, can quickly understand the product and the customer's original business system
- Strong communication and interpersonal skills; ability to engage C- and D-level stakeholders.
- Fluency in English & local language (Filipino) is required. Competency in spoken and written Mandarin would be a strong advantage.
- Ability to articulate complex ideas clearly and concisely.
- Dedication to understanding customer goals and delivering value-added solutions.
- Capability to analyze customer issues and develop workaround solutions.
- Adaptable and thrives in a fast-paced, high-growth environment.
- Capability to manage multiple customer accounts simultaneously.
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· Reporting to the Solutions Architecture Lead, the Solutions Architect (SA) is accountable for: · Proactively and holistically leading or supporting the activities related to the development of BDO IT's Solution Architecture. · Creating deliverables that provide solution direct ...
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Solution Architect · Aon is in the business of better decisions · At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about help ...
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Solutions Architect · Location: [Makati/Hybrid - 3x a week RTO] · Industry: Financial Services · Kindly apply through this link - https://whitecloak- · About the Role · We are looking for a Solutions Architect with strong experience in the banking domain to design, validate, a ...
Makati, Metro Manila ₱1,400,000 - ₱2,600,000 (PHP) bawat taon6 araw ang nakalipas
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The Solutions Architect is responsible for designing and implementing comprehensive IT solutions that align with business needs. This role requires a deep understanding of a wide range of IT solutions, including cybersecurity, hyper- converged infrastructure (HCI), backup and rec ...
Makati ₱1,400,000 - ₱2,600,000 (PHP) bawat taon3 araw ang nakalipas
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We hire employees who can be future leaders and provide them with opportunities to enhance their skills and talents. · Lead architecture initiatives from inception to completion · Collaborate with business users to create architecture in alignment with business need · ...
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The Solutions Architect – AI is responsible for designing developing and implementing AI-driven solutions that address business challenges and improve operational efficiency. · Lead the end-to-end design of AI/ML solutions including data pipelines model lifecycle API integration ...
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· Job Summary: · We are looking for an experienced and business-focused Oracle Solutions Architect to lead the design and delivery of enterprise solutions across Oracles ERP and cloud application landscape. This role is responsible for defining scalable architectures, ensuring i ...
Makati, Metro Manila, Philippines ₱1,400,000 - ₱2,600,000 (PHP) bawat taon6 araw ang nakalipas
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+7+years+of+experience+in+integration+solutions,+including.+MuleSoft+,API+,Manager.,Strong+knowledge+,RAML,,OAS,,DataWeave+,REST,,SOAP,+event-driven,integrations.,Deep.+understanding+,Enterprise,+Integration,Patters+(EIP). · +Security+,expertise,in,OAuth++,SAML,JWT,TLS,enryption, ...
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The Solution Architect role involves designing and overseeing the implementation of home-grown and commercial-off-the-shelf IT solutions using Microsoft Azure and their integration with various systems and applications. The role involves collaborating with stakeholders, evaluatin ...
Makati ₱1,400,000 - ₱2,600,000 (PHP) bawat taon1 linggo ang nakalipas
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Job Summary · The · Solutions Architect · of TIM converts business requirements into a design that becomes the blueprint for IT solutions being created to solve identified customer business problems; He ensures that technology solutions proposed to clients are cohesive, aligns w ...
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We are looking for an experienced Solution Architect to design and oversee the implementation of cloud-native solutions on Microsoft Azure. · ...
Makati, National Capital Region2 linggo ang nakalipas
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Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with an · AI Consulting and IT Services Company · in their search for a · Solutions Architect · to report to · Makati · on a · hybrid, but primarily rem ...
Makati, National Capital Region ₱1,400,000 - ₱2,600,000 (PHP) bawat taon5 araw ang nakalipas
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The Solution Architect role involves designing and overseeing the implementation of home-grown and commercial-off-the-shelf IT solutions using Microsoft Azure and their integration with various systems and applications. ...
Makati, National Capital Region3 linggo ang nakalipas
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The Solution Architect role involves designing and overseeing the implementation of home-grown and commercial-off-the-shelf IT solutions using Microsoft Azure and their integration with various systems and applications. · ...
Makati2 linggo ang nakalipas
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Role Summary: · A Solutions Architect will be skilled at identifying pain points and designing or modifying technical solutions to solve company problems. The solution architect will be deeply involved in daily work across all business units, regularly interacting with both stake ...
Makati, Metro Manila ₱1,400,000 - ₱2,600,000 (PHP) bawat taon1 linggo ang nakalipas
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· Job Summary: · We are seeking a seasoned Solutions Architect Microsoft Dynamics 365 CRM to lead the design and delivery of end-to-end CRM solutions across enterprise-scale transformation projects. This role will be responsible for defining solution architecture, guiding techn ...
Makati, Metro Manila, Philippines ₱1,400,000 - ₱2,600,000 (PHP) bawat taon6 araw ang nakalipas
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The Role The Solution Architect supports the definition and development of the current and targets of Enterprise Architecture. · Bachelor's degree in Computer/Telecommunication, Electrical/Electronic, Computer Science/Information Technology, Mathematics/Statistics, CybersecurityB ...
Makati, National Capital Region1 buwan ang nakalipas
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About the Role: · We are seeking an experienced Solution Architect to design and oversee the implementation of home-grown and commercial-off-the-shelf IT solutions using Microsoft Azure and integrate them with enterprise systems and applications. · This role involves collaboratin ...
Makati ₱1,400,000 - ₱2,600,000 (PHP) bawat taon3 araw ang nakalipas
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Job Summary · The Solutions Architect of TIM converts business requirements into a design that becomes the blueprint for IT solutions being created to solve identified customer business problems; He ensures that technology solutions proposed to clients are cohesive, aligns with T ...
Makati, Metro Manila ₱1,400,000 - ₱2,600,000 (PHP) bawat taon4 araw ang nakalipas
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Job summary · The ideal candidate will be responsible for working cross-functionally to understand architecture needs by multiple business units. · ResponsibilitiesCollaborating with cross-functional teams. · ...
Makati, National Capital Region3 linggo ang nakalipas
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Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with an AI Consulting and IT Services Company in their search for a Solutions Architect to report to Makati on a hybrid, but primarily remote set up. · ...
Makati ₱1,400,000 - ₱2,600,000 (PHP) bawat taon5 araw ang nakalipas
Customer Solutions Architect - Makati - WIZ
Paglalarawan
About us
WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI's AI Agents provide human-like engagement to facilitate customer interactions at scale, enabling businesses worldwide to connect with their customers and provide exceptional customer service and strong business ROI.
Job Summary
As a Customer Solutions Architect, you'll play an integral role throughout the entire customer lifecycle — from early solutioning and onboarding, to project delivery, and long-term account success. This is a client-facing role that blends elements of presales, solution delivery, and customer success. You'll work closely with internal teams and enterprise clients to ensure a seamless experience, delivering real impact with our AI-driven solutions.
Key Responsibilities
Presales
Solution Delivery
Customer Success
Key Requirements
Capabilities & Personality Fit
Why Wiz.AI?
At WIZ.AI, you won't just witness the cutting edge of Generative AI. You will define it, engineering proprietary Talkbots and advanced LLMs that deliver transformative, measurable impact for global
enterprises across 17 countries. We offer an unparalleled ground-floor opportunity within a hyper-growth market leader.
Our flat, results-driven culture ensures technical brilliance translates directly to strategic influence,
rewarding your unlimited potential with industry-leading, results-driven compensation.
Elevate your career beyond iteration. Come build your best career story with us.
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Solutions Architect
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Solutions Architect
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Solutions Architect
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Solutions Architect
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Solutions Architect
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Solutions Architect
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