- Meaningful and Fulfilling Work
- Inspiring and Caring Leaders
- Global Talent Center
- Recharge Your Potential
- Project Portfolio Management - engage with key stakeholders to promote awareness on Support Hub's automation and digital capabilities, including robotic process automation, AI for low-code development, etc. Grow and manage Support Hub's automation pipeline while ensuring the portfolio of projects is aligned with the organization's goals and objectives. Manage the risks associated with the portfolio of projects and ensure that the necessary resources are available to deliver the projects.
- Operations Management - manage the overall conduct and performance of the Business Automation Solutions team (Support Hub), overseeing the Robotic Process Automation, Data Science, and other digital programs under the Transformation Management Office. Manage team personnel, processes, & tools, and drive continuous improvement; manage internal customers, and stakeholders from both the business and the IT function.
- Innovation Management - keep abreast of updated and innovative low code technologies, and partner with the IT function to assess and adapt new tools and ways of working that supports the organization's goals and objectives.
- Bachelor's degree in computer science or equivalent. MBA degree preferred.
- Certification in Power Automate and other Microsoft Power Platform tools/technologies.
- Lean, Six Sigma certification preferred; Change Management certification preferred.
- At least 8 years of project/program management experience, with at least 5 years in RPA project management.
- At least 5 years of experience in managing software developers/programmers in a multi-national company.
- Strong Continuous Improvement/Lean methodology experience, involving implementation of digital solutions.
- Experience in any Artificial Intelligence area (Machine Learning, Natural Language Processing) is a major plus.
- Very good communication skills in English (speaking and writing), and good business writing skills.
- Excellent planning, organizational, time management, and technical documentation (and process mapping) skills.
- Process oriented thinker who believes the right process will bring the right results.
- Encourages others to seek opportunities for different and innovative approaches to addressing problems and opportunities, facilitating the implementation and acceptance of change within the workplace.
- Intellectual curiosity about determining root causes to solve complex problems.
- Strong attention to detail. Attentive to detail and accuracy, performs quality work, continuously looks for improvements, owns/acts on problems, and seeks opportunities to increase effectiveness and efficiency.
- Clearly exchanges thoughts, ideas and messages through written, verbal and non-verbal methods that promote an understanding with the target audience. Creates accurate and punctual reports, shares information and ideas with others in a timely manner. Listens carefully and attentively.
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Intelligent Automation Solutions, Senior Manager - Philippines, Pilipinas - Vertiv
Paglalarawan
Who we are:
Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data - one driven by passion and innovation.
As industry experts and Architects of Continuity, we collaborate with our customers to envision and build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, and services, to ensure our customers' vital applications run continuously, perform optimally, and scale with business needs.
Why Join Us
Job Summary
The Senior Manager engages in significant collaboration across business functions and all levels of staff including senior executives, business leaders and subject-matter-experts. The Senior Manager's key focus areas includes Promoting and educating senior executives and business leaders on the capability of the team and be able to recommend projects and solutions based on their critical business issues. Build a pipeline of projects and assessing the feasibility of the automation projects by partnering with IT thru a governance process. Generating solution roadmaps and business transition plans in coordination with business and functional leaders and driving continuous improvement initiatives in the support hubs.
Job Responsibilities:
Job Qualifications:
