Admin Assistant - Ortigas, Pasig City, Pilipinas - Primover Consultancy Services Inc

Paglalarawan

• Graduate of any bachelor's degree
• Effective Communication Skills.

• Computer literate
• With or without experience as a CSR
• Fresh graduates are welcome to apply
• Residing at NCR or willing to relocate

• Respond to queries of agents regarding terminal operations and network related concerns.
• Provides sales related information (like sales/cancellations/payouts for the day, week, and month) specific to that lotto agent, thru the use of management terminals which has direct access to the central sales database of the system.
• Assists the lotto agents/operators in performing ticket cancellations, thru the management terminal, which are beyond the allowed cancellation time period by providing the lotto operator with special access privileges.
• Logs all calls received for monitoring purposes.
• Performs first level diagnostics on problems being called in by lotto agents/operators.