Business Process Associate I - Manila, National Capital Region

The Senior Associate will manage complex customer interactions, handle escalations and mentor junior associates while ensuring a high level of customer satisfaction. · ...

The Senior Associate will manage complex customer interactions and handle escalations while ensuring high level of customer satisfaction. · (Support and mentor junior team members to maintain consistent service quality.) · ...

Primarily responsible for routing transactional requests of Institutional Business, Personal Wealth, and Multi Family Office, Private Wealth clients as well as processing benefit payment computation requests for retirement accounts under management. · Processing of Client's Trans ...

We are inviting applications for the role of Process Associate Customer Care at Genpact. · A Tier 1 Customer Service Agent's job description would include ensuring policy/legal compliance and safety of content uploaded to platforms, · solving complex issues with customers via pho ...

The position is to ensure customer · requirements are compiled in a timely, accurate, and complete · manner. Ensure vendor's documents to customers are delivered · in a timely, accurate, and complete manner. · Monitor and ensure all customers' and vendors' requirements are docum ...

Duties and Responsibilities. · Supervise HR Sr. / Analysts in making sure that day to day tasks are being performed. · ...

The Senior Associate will manage complex customer interactions, · handle escalations, · and mentor junior associates while ensuring a high level of customer satisfaction.Minimum 1.5 years of experience in customer service, · preferably in the banking or BPO sector. · ...

+Job summary · The Process Documentation Associate is responsible for creating, maintaining, and managing process documents to ensure consistency, · clarity,and alignment across production teams.Create and update comprehensive process documents (e.g., SOPs and JAs) for · producti ...

This job description is missing the actual job responsibilities and requirements. · ...

Business Advisors shape the vision and strategy with the client carry out an elicitation of processes data and capabilities derive the target processes and the business requirements for the current and future solution. · ...

This is a hybrid role that requires going to our office at least one day a week. · Create and update comprehensive process documents for production teams ensuring accuracy clarity and alignment with organizational goals. · Facilitate regular reviews to ensure compliance with orga ...

We are looking for a Training & Process Associate to join our Risk Management Team. · In this role, you will be the person who defines how we work, ensuring every team member is aligned with our company standards and equipped to succeed. · ...

We are looking for a highly skilled and detail-oriented Process Improvement Sub‑lead to diagnose process issues across Operations (KYC, FinOps, Fraud, AML, Customer Service), redesign workflows, · and drive adoption.Analyze existing operational processes to identify inefficiencie ...

Primarily responsible for routing transactional requests of Institutional Business, Personal Wealth, and Multi Family Office, Private Wealth clients as well as processing benefit payment computation requests for retirement accounts under management. · ...

Supervise HR Sr. Analysts in making sure that day to day tasks are being performed. · Oversee the benefits processing (government and company) · Ensure compliance with statutory benefits and government mandated programs · ...

Primarily responsible for routing transactional requests of Institutional Business clients as well as processing benefit payment computation requests.Ensures correct details are inputted in instructions forwarded to respective implementers. · ...

We are looking for a Process Associate whose objective is to support Management from an operational analytical and tactical standpoint by handling stakeholder requests solving team's questions auditing and controlling different activities from colleagues on the operations floor a ...

We are inviting applications for the role of Process Associate at Genpact. · As a Process Associate, you will manage high volumes of inbound calls while effectively determining requirements, · answering inquiries, resolving problems, · fulfilling requests, · and recording case no ...

+h2>Job summary · This is a job that involves working with Microsoft Office Excel and requires the ability to multitask and sustain high accuracy. · +Candidate must possess at least Bachelor's/College Degree in any field or equivalent experienceAt least 6 months of working experi ...

We don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster. · ...

We don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. · Inviting applications for the role of Process Associate – Accounts Payable · ...