Training and Quality Specialist - Iloilo - Concentrix

    Concentrix
    Concentrix Iloilo

    5 oras ang nakalipas

    ₱300,000 - ₱600,000 (PHP) bawat taon *
    Paglalarawan

    Essential Functions/Core Responsibilities


    • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email


    • Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)


    • Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices


    • Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes


    • Maintains strong program knowledge base; basic understanding of client products, services and/or program strategies


    • Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)


    • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)


    • Complete phone time to keep current on programs (as applicable)


    • Contribute to maintaining forms and legends documents


    • Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals

    * Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
  • Trabaho sa kumpanya

    Quality Specialist I

    Para lamang sa mga rehistradong miyembro

    Description · Responsible for reviewing all simple and complex processes for accuracy, and confers with management on process improvements and implements change. · ResponsibilitiesQuality Assurance, Quality Control and Continuous ImprovementThe Quality Specialist is responsible f ...

    Iloilo, Philippines

    6 araw ang nakalipas

  • Trabaho sa kumpanya

    Training and Quality Specialist

    Para lamang sa mga rehistradong miyembro

    Essential Functions/Core Responsibilities · • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email · • Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations ...

    Iloilo, Western Visayas ₱300,000 - ₱600,000 (PHP) bawat taon

    16 oras ang nakalipas

  • Trabaho sa kumpanya

    Quality Specialist I

    Para lamang sa mga rehistradong miyembro

    Responsible for reviewing all simple and complex processes for accuracy confers with management on process improvements implements change. · ...

    Iloilo City Buong oras

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    Training and Quality Specialist

    Para lamang sa mga rehistradong miyembro

    The Training and Quality Specialist will be responsible for mentoring training developing existing talent ensuring high standards of quality across operations.Providing first-hand quality control oversight including call monitoring reviewing systems creating quality measures to e ...

    Bacolod

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    Training and Quality Specialist

    Para lamang sa mga rehistradong miyembro

    Job summaryOur client is a leading provider in global telecommunications services looking to add a Training and Quality Specialist to their growing in-house team. · ...

    Bacolod

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Training and Quality Specialist

    Para lamang sa mga rehistradong miyembro

    Job Description: Training and Quality Specialist I · Hybrid - Bacolod City, Negros Occidental · Description: · Our client is a leading provider in global telecommunications services is looking to add a Training and Quality Specialist to our growing in-house team.?The Training and ...

    Bacolod, Western Visayas

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Quality Assurance Specialist

    Para lamang sa mga rehistradong miyembro

    This role is responsible for ensuring that microbiological evaluation and related laboratory activities are executed and implemented in accordance to the policies and procedure of the company. · Graduate of BS Biology major in Microbiology · Preferably a registered Microbiologist ...

    Bacolod, Negros Occidental

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Quality Assurance Specialist

    Para lamang sa mga rehistradong miyembro

    Quality assurance specialist with a strong background in quality management systems and good manufacturing practices. · ...

    Bago City P

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Quality Assurance Specialist

    Para lamang sa mga rehistradong miyembro

    Candidate must possess at least Bachelor Degree in Food Technology/Nutrition/Dietetics or equivalent. · Preferably 1-4 Yrs Experienced Employee specialized in Food Technology/Nutritionist or equivalent. · Willing to conduct field work assignment as part of the job · Conducts food ...

    Bacolod, Negros Occidental ₱480,000 - ₱900,000 (PHP) bawat taon

    16 oras ang nakalipas

  • Trabaho sa kumpanya

    Temporary Specialist, Quality Assurance

    Para lamang sa mga rehistradong miyembro

    Your potential has a place here with TTEC's award-winning employment experience. · Evaluate and analyze customer interactions to improve customer experience and satisfaction scores. · ...

    Bacolod

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Temporary Specialist, Quality Assurance

    Para lamang sa mga rehistradong miyembro

    Your potential has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working on-site as needed by the business in Bacolod, Philippines, you'll be a part of bringing humanity to business. · ...

    Bacolod, Western Visayas

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    FT Trainer

    Para lamang sa mga rehistradong miyembro

    Delivers training courses to agents using various methodologies such as face-to-face instruction and virtual training delivery. · Determines the appropriate learning methodologies for a training course in consultation with senior trainers. · Conducts call simulations as part of t ...

    Iloilo, Philippines Buong oras

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Real Estate Sales Manager

    Para lamang sa mga rehistradong miyembro

    Qualifications · *college graduate of any 4-year course · *with 2 years managerial experience · *with background in sales · *preferrably with real estate experience · *must be skilled in sales planning and execution · *must have strong leadership skills, being able to lead and as ...

    Iloilo, Iloilo ₱300,000 - ₱800,000 (PHP) bawat taon

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Customer Support Specialist

    Para lamang sa mga rehistradong miyembro

    ECAM is looking for talented individuals like you Be the next Customer Support Specialist. · Customer Support Specialist will be responsible for Entry Management for English sites by answering calls, checking the cameras and granting access.  · Job Highlights: · -Day 1 HMO for yo ...

    Iloilo City ₱300,000 - ₱600,000 (PHP) bawat taon OTHER

    2 araw ang nakalipas

  • Trabaho sa kumpanya

    Quality Assurance Analyst

    Para lamang sa mga rehistradong miyembro

    ECAM is looking for talented individuals like you Be the next Quality Assurance Analyst. - Apprentice. · ECAM's Quality Assurance Analyst is responsible for assessing the quality of the performance of Escalation Management Group. The QA will monitor calls and email responses to a ...

    Iloilo City ₱420,000 - ₱900,000 (PHP) bawat taon OTHER

    2 araw ang nakalipas

  • Trabaho sa kumpanya Remote na trabaho

    Credentialing Special Level I

    Para lamang sa mga rehistradong miyembro

    This is a Credentialing Specialist position at MedRisk. The role involves maintaining a clean and updated database, ensuring compliance with regulations, and working closely with network providers to gather necessary paperwork. · Credentialing Specialist will review and screen Re ...

    Iloilo City P

    2 buwan ang nakalipas

  • Trabaho sa kumpanya

    Ai Context Engineer

    Para lamang sa mga rehistradong miyembro

    The Process Specialist AI Context Engineer is responsible for documenting optimizing and translating customer journeys internal workflows into AI-ready process formats supporting automation SmartAgent training and operational transformation across clients. · ...

    Iloilo

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    sales specialist

    Para lamang sa mga rehistradong miyembro

    We are looking for a results-driven Sales Specialist to handle the sales and distribution of poultry products. · ...

    Iloilo, Iloilo

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    HR Compensation

    The Medical City

    The Medical City Iloilo is seeking a qualified HR Compensation & Benefits Specialist who will play an important role in supporting the organization's payroll and employee benefits processes. This position helps ensure that employee compensation, statutory benefits, and related HR ...

    Iloilo ₱300,000 - ₱900,000 (PHP) bawat taon

    4 araw ang nakalipas

  • Trabaho sa kumpanya

    Technical Technician

    Para lamang sa mga rehistradong miyembro

    Troubleshoot hardware software network issues within client-defined turnaround times ensure timely updates of system tickets process required parts orders return in-warranty faulty units to the Inventory Specialist with complete labeling conduct thorough analysis testing quality ...

    Iloilo, Iloilo

    1 buwan ang nakalipas

Trabaho
>
Training and quality specialist
>
Trabaho ng Training and quality specialist sa Iloilo