Lease Admin Team Leader - Makati, National Capital Region

Para lamang sa mga rehistradong miyembro Makati, National Capital Region, Pilipinas

18 oras ang nakalipas

About The Company · IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 5,000 locations across over 110 ...

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About The Company
IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 5,000 locations across over 110 countries allowing millions of people every day to have a great day at work.

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.

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Lease Admin Team Leader
Primary Function
Lead and mentor a team of Lease Administrators and manage the workload for the assigned region ensuring regional process adherence and keeping data at the highest quality under our lease management database.

Responsibilities

Take ownership of assigned region's portfolio data and documentation.
Supervise the team's daily activities; aid the team in identifying activities to prioritize; and address any issues concerning quality.
Performs final reviews and acceptance from third-party service provider abstraction work product for more difficult and complex transactions
Responsible for generation, sorting, and sending out of reports to Network Development Team for the region being handled
Be the main point of contact between IWG and the third-party service provider for items concerning the region handled
Responsible for managing the team's workload
Performs quality checks and ensures abstraction and system data quality
Be the region's primary point of contact for queries, issue resolution, and participate in meetings with internal stakeholders
Provides updates to Country Manager rent check queries
Provide training and guidance to direct reports
Be the SME for the regions process nuances and database update processes and guidelines
Develop close working relationship with country stakeholders and points of contact.
Responsible to provide feedback information during audit season to external auditor queries.
Ensure all processes are adhered to by the team.
Hold regular team and individual 1 to 1s with the team and conduct regular performance reviews
Willing to work extended hours if needed
Build a cooperative and collaborative culture with the team
Understand, meet, or exceed KPIs.

Required Knowledge And Skills

Excellent interpersonal skills
Highly analytical and creative thinker
Familiarity with usage of lease admin databases
Has excellent written and oral communication skills
Good presentation skills
Corporate Competencies
General Management
Operations Analysis
Software Applications
Communication Skills
Position Specific Competencies
MS Office applications (Word, Excel and PowerPoint)
PDF and OCR tools
Oral and written English Skills
Process documentation

Qualifications

Bachelor's degree
At least 2 years' experience in managing operational teams in a Global Lease Admin setting. Senior
Analysts with leadership potential may be considered.
Global Lease Admin Database Management experience is a must
Experience with Global Lease Admin tools and databases is a must (i.e. Sequentra, Costar, ManagePath, etc.)
Proficient in MS Office applications, with emphasis on Excel
Open minded and willing to learn new concepts.
Willing to work from 10 to 7 PM (Hybrid)
Willing to work in BGC

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