Technical Support Representative - Quezon City - Avensys Consulting

    Avensys Consulting
    Avensys Consulting Quezon City

    23 oras ang nakalipas

    ₱240,000 - ₱480,000 (PHP) bawat taon * Accounting / Finance
    Paglalarawan

    Job Title: Technical Support Representative

    Work Setup: Full Onsite | Shifting Schedule

    Location: Vertis North, Quezon City

    Overview

    We are looking for a Technical Support Representative to join our team. In this role, you will help monitor, analyze, and respond to security-related activities across the company's systems and networks. You will work closely with experienced security professionals in a collaborative and supportive environment that encourages continuous learning and development. This role offers the opportunity to build hands-on experience in cybersecurity operations while contributing to the protection of the company's information assets.

    Key Responsibilities

    • Monitor the company's systems and networks using security monitoring tools to identify potential threats, suspicious activity, or vulnerabilities.
    • Review and analyze security logs and alerts from multiple systems and data sources to detect unusual or unauthorized activities.
    • Investigate security events and incidents by gathering and interpreting relevant data to determine potential risks or security breaches.
    • Assist in the incident response process, including identifying, containing, and resolving security-related issues while following established procedures.
    • Support the configuration and maintenance of security tools such as intrusion prevention systems, web application firewalls, remote access solutions, email security gateways, and data protection technologies.
    • Contribute to the monitoring and management of security systems including proxy services, wireless security, and event monitoring platforms.
    • Analyze third-party software, infrastructure changes, and system configurations to assess potential security risks.
    • Stay informed about emerging security threats, vulnerabilities, and industry trends that may impact the organization's information assets.
    • Assist in evaluating potential risks related to compliance standards and data protection requirements.
    • Support initiatives to improve security processes and contribute to cost-effective security solutions for systems and applications.
    • Perform daily operational security tasks while collaborating with the broader Information Security team.

    Requirements:

    • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent practical experience.
    • Basic understanding of information security concepts, including threat monitoring, security incidents, and risk management.
    • Familiarity with system logs, network monitoring tools, or security event monitoring platforms.
    • Strong analytical and problem-solving skills with the ability to review and interpret technical data.
    • Willingness to work onsite in Vertis North, Quezon City on a shifting schedule.
    • Good communication skills and the ability to work effectively within a team environment.
    • Exposure to security monitoring tools such as SIEM, intrusion detection, or intrusion prevention systems.
    • Knowledge of security frameworks or compliance standards such as ISO standards, PCI guidelines, or data privacy principles related to personally identifiable information.

    What You Can Expect

    • A collaborative and supportive team environment focused on learning and professional growth.
    • Opportunities to gain hands-on experience with security tools and real-world incident response scenarios.
    • Exposure to industry best practices in cybersecurity monitoring and operations.
    • A workplace that values teamwork, knowledge sharing, and continuous improvement.
    * Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
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