Critical Incident Support Specialist - Davao, Davao Region

Amalgated Capital Inc. is seeking an experienced IT Support Specialist to join our dynamic team in Davao City, Davao del Sur. · Respond to and resolve user requests and troubleshoot hardware, software, and network-related problems · Install, configure, and maintain computer syste ...

We design for people. We leverage our global perspective and local presence to innovate at every scale. · Effectively communicate and work with team members from general end users to high level managers and Principals · Determine most effective problem resolution to minimize tech ...

This position is focused on rapid service, timely technical support and highest quality of customer satisfaction, with a friendly and helpful attitude. · The individual within this team needs to have a high sense of ownership, collaboration, · and excellent customer service. ...

Provide support to the Field team and customers through training and on-boarding of new Service Specialists. · ...

This role is responsible for handling incoming support requests, triaging issues, capturing clear reproduction steps, maintaining the Support Portal and FAQs, and ensuring that only validated product issues are escalated to the Product and Development teams. · Act as the first po ...

We are looking for a Technical Support professional with at least 1 year of BPO experience and an e‑commerce background or knowledge to join our team. · ...

As a Lead Support Specialist reporting to the Technical Support Manager/Field Service Manager or Division Manager + dotted line reporting to Regional Technical Support Manager you will provide support to the Field team and customers through the training and on-boarding of new Ser ...

Support to the Field team and customers through training and on-boarding of new Service Specialists. · ...

Join our team as an Accounting Support Specialist and ensure accurate procurement and financial processes while supporting vendor relationships across multiple regions. · ...

This is a Lead Support Specialist role that provides support to the Field team and customers through training and on-boarding of new Service Specialists. · ...

We are looking for a Technical Support professional with at least 1 year of BPO experience and an e-commerce background or knowledge to join our team. · At least 1 year of BPO experience · Technical Support background (Telecom, Smart devices) · Familiar with e-commerce platforms ...

We are looking for a Technical Support professional with at least 1 year of BPO experience and an e‑commerce background or knowledge to join our team. · At least 1 year of BPO experience. · Technical Support background (Telecom, Smart devices). · Familiar with e‑commerce platform ...

We are seeking a highly organized Administrative Support Specialist to join our team in Davao City. · Manage email correspondence and calendar appointments. · Listento live/recorded calls and transcribe key points. · Prepare daily meeting agendas and call lists. · ...

Join our team as an Accounting Support Specialist (US Clients) and ensure accurate procurement and financial processes while supporting vendor relationships across multiple regions. · ...

We are looking for an accounting support specialist to provide timely responses to customer service inquiries via product ticket system and collaborate with team members to provide resolutions to customer inquiries. · ...

The Critical Incident Support Specialist responds to and manages incidents that impact customers and internal monitoring systems. · This role requires rapid incident acknowledgment, detailed documentation, and proactive communication with customers and Development teams. ...

We are seeking a Collections & Accounting Support Specialist to join our growing finance team. · Contact customers with past due balances and other collection-related tasks. · Support customers with reconciling their accounts and other questions. · ...

The Customer Support Specialist for the Telco Billing account assists customers with billing inquiries and service-related questions through voice communication. · ...

We're Hiring: Sales Support Specialist Looking for a role that fosters collaboration creativity and career growth in a vibrant office environment? We got you covered · ...

The Applications Support Specialist provides first-line technical and user support for the company's core business systems. The role ensures a smooth user experience by troubleshooting system issues and assisting with user training needs. · Diploma or Bachelors degree in Informat ...