- Assist in monitoring and maintaining accurate records of accounts receivable and outstanding balances.
- Coordinate with patients, companies, and insurance providers regarding billing inquiries and payment follow-ups.
- Prepare and send billing statements, collection notices, and reminders in a timely manner.
- Reconcile accounts and investigate discrepancies to ensure accurate financial records.
- Support the preparation of aging reports and collection summaries for management review.
- Collaborate with the Billing, Cashiering, and Finance teams to ensure smooth credit and collection processes.
- Maintain organized and complete documentation of credit files and collection activities.
- Ensure compliance with hospital policies, financial procedures, and regulatory requirements.
- Assist in implementing process improvements to enhance collection efficiency and reduce outstanding receivables.
- Provide professional and courteous service when handling payment-related concerns.
- Graduate of Accountancy, Finance, Business Administration, or any related course.
- Preferably with at least one (2) year of experience in credit and collection, accounts receivable, or billing.
- Fresh graduates with relevant internship or finance-related experience are encouraged to apply.
- Proficient in MS Office applications, particularly Excel.
- Strong organizational, analytical, and time management skills.
- Willing to work in a fast-paced hospital environment committed to accuracy and service excellence.
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Credit Collections Representative - Iloilo - The Medical City
Paglalarawan
The Medical City Iloilo is seeking a qualified Credit & Collection Assistant who will play a pivotal role in supporting efficient credit and collection operations. This position is designed to ensure accurate monitoring of receivables, timely collections, and proper coordination with patients, insurance providers, and internal departments — aligned with the institution's commitment to financial integrity and service excellence.
What's the Role All About?
Job responsibilities include, but are not limited to:
Who Are We Looking For?
An effective Credit & Collection Assistant must possess the following qualities and skills:
Values-Driven Behaviors:
Demonstrates integrity, accountability, and professionalism in handling financial transactions and sensitive information.
Financial & Analytical Skills:
Strong understanding of receivables management, reconciliation, and financial documentation.
Attention to Detail:
Ensures accuracy in billing, record-keeping, and reporting.
Communication & Negotiation Skills:
Able to communicate clearly and professionally when following up on payments and resolving concerns.
Collaboration & Teamwork:
Works effectively with internal departments to support efficient financial operations.
Qualifications:
Join our team and contribute to an institution that upholds financial responsibility, operational efficiency, and exceptional service in every transaction.
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