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    Local Healthcare Insurance Account Representative - Metro Manila, Pilipinas - Neksjob Corporation

    Neksjob Corporation
    Neksjob Corporation Metro Manila, Pilipinas

    11 oras ang nakalipas

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    Buong oras Serbisyo sa Customer/Suporta
    Paglalarawan
    Local Healthcare Insurance Account Representative
    Salary: PHP18000/monthÂ
    Location: Ortigas, Pasig City

    Responsibilities

    • Interact with customers and immediately understand the context of their concerns and/or requests.

    • Ability to switch effortlessly between channels and be the single point of contact for all inquiries.

    • Research and provide solutions to customer inquiries quickly.

    • In cases that are highly technical or require decision-making, escalate to the appropriate teams and ensure the resolution of the case.

    • Perform administrative tasks, such as maintaining records and handling any changes in the policy.

    • Ensure all compliance requirements are satisfied.

    • Meet and maintain daily and monthly service level standards.

    Qualifications:
    • At least 6 months' work experience handling HMOs with at least 2 years college education, any course
    • If no HMO work experience, at least 2 years college education of any MEDICAL ALLIED course (ex. BS Nursing, BS Psych, MedTech, RadTech, Physical Therapist, Caregiver, Midwife, etc.)
    • Able and willing to work ON-SITE in Ortigas Center, Pasig City
    • Able and willing to work in a shifting schedule.
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