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Pasig City

    Admin Assistant - Pasig, Pilipinas - Primover Consultancy Services Inc

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    Contract
    Paglalarawan

    • Graduate of any bachelor's degree
    • Effective Communication Skills.
    The nature of the work demands good communication skills-Computer literate-With or without experience as a CSR-Fresh graduates are welcome to apply-Residing at NCR or willing to relocate

    Job Responsibilities:

    • Respond to queries of agents regarding terminal operations and network related concerns.
    • Provides sales related information (like sales/cancellations/payouts for the day, week, and month) specific to that lotto agent, thru the use of management terminals which has direct access to the central sales database of the system.
    • Assists the lotto agents/operators in performing ticket cancellations, thru the management terminal, which are beyond the allowed cancellation time period by providing the lotto operator with special access privileges.
    • Logs all calls received for monitoring purposes.
    • Performs first level diagnostics on problems being called in by lotto agents/operators.

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