Talent Moderator - Taguig
1 buwan ang nakalipas
Job summary
As our CS Talent Moderator your main responsibilities include: Provide user with quality and timely responses by deeply understanding their concerns with our service Monitor user inquiries and concerns on a regular basis through either chat email or phone calls Provide insights on inquiry trends and concerns to report to other departments for continuous improvement of the product Develop new ways and processes to provide our users with the best customer service experience Collaborate with other departments and teams to resolve each user's issues with ease Learn and constantly improve product knowledge and understanding as new developments occur over the course of time Review and moderate candidate profiles to ensure adherence to guidelines eliminating inappropriate or fraudulent profiles Other related tasks as assigned by the direct manager
Benefits
- Company events
- Opportunities for promotion
Paglalarawan ng trabaho
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