Collections Analyst - Quezon City - Concentrix

    Concentrix
    Concentrix Quezon City

    21 oras ang nakalipas

    ₱420,000 - ₱900,000 (PHP) bawat taon * Upper Management / Consulting
    Paglalarawan

    Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment. #OneBoldFuture

    Job Summary: The Collections Analyst I (Collections Advisor) will perform Business-to-Business Collection Function(s) by contacting customer(s) and; obtain payments on past due accounts. The incumbent will coordinate with Internal and External Customer(s) in order to Resolve Dispute(s), Reconcile Account(s), and Ensure Clean and Green Trade Receivables - Internal and External Customer(s) would Include Re-Seller(s), Sales Team, Credit Team, Customer Service, Co-Worker(s), and Management.

    Essential Duties and Responsibilities:


    • Collect and Reconcile Customer-Account/s while Ensuring

    Clean/Green Trade Receivables & Determine when Account

    Needs to be Escalated to Supervisor(s)


    • Release New Sales Order(s) within Shipping-Cut-Offs, and

    Communicate Issue(s) Timely in case of Processing-Delay(s)


    • Field Telephone Call(s), and send Email-Communication(s)

    to both Customer(s) and Sales-Representative(s), e.g. Order

    Status, Invoice Issue(s) and Payment(s)


    • Coordinate & Collaborate Closely w/ Internal Customer(s)

    and Other-Department(s) to Get Assistance in Resolving All

    Customer Disputes, and Issue(s) that Prevent the Collection

    of Receivables + Clearing-Off other Open - Pending Item(s)


    • Process AR Form(s) in connection with Payment & Invoice

    Application Or Matching, Credit and Invoice-Application Or

    Matching, Customer-Refunds, Reinstatement Of Payment(s)

    + Invoice(s) and Receivable Write-Offs


    • Meet Regularly w/ Supervisor to Review Ageing-Accounts

    and; discuss Action Plan(s), and Strategies towards Pending

    Issues around - Uncollected Receivables, Long Outstanding

    Open_Debit(s), as well as Long-Outstanding Open_Credit(s)

    Minimum Hiring Qualifications:


    • Bachelor's Or Associate's Degree - Business_Management

    and Accountancy (Other Course/s Considered) with Related

    Experience_Background in a similar Industry + Job Function


    • One (1) Year Experience Required - (BPO Setting, Financial

    and Collections Function, Other Related Function Or Scope)


    • Demonstrates Business Communication Skills - Verbal and

    Written English + Ability to Articulate Thoughts Clearly, and

    Build Positive Relationships - Internal_External_Stakeholders


    • Intermediate_Proficiency with Microsoft Office Tool(s) with

    Added Emphasis on MS EXCEL (Working with Spreadsheets)


    • Able To Perform Basic-Research & Analysis (Familiarization

    with Reason Codes); Experience w/ International-Collections

    Transaction(s) is Highly-Preferred for this Role + with Strong

    Collection Follow-Up Abilities (and Cust Relationship Mgmt)


    • Strong Problem-Solving, and Decision-Making Capabilities

    Get Hired and Enjoy the Following:


    • Competitive Compensation for Successful Hires


    • Fixed Weekends Off - Holiday Off (US Holidays)


    • Monthly Incentive(s) - Basis Actual Performance


    • Multiple Opportunities: Growth + Development

    Work Location: Tera Tower, Bridgetowne, Quezon City

    * Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
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