Receptionist Admin - Quezon, Metro Manila
8 oras ang nakalipas
Paglalarawan ng trabaho
Job Opportunity: Receptionist & Admin Officer
Location: Quezon City 1119
Employment Type: Full-time
Industry: Pet Aftercare Services
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About Us
We're a dedicated pet aftercare service that helps families say goodbye to their beloved companions with dignity, care, and compassion. Our team supports pet owners through emotional moments, and we handle every detail with kindness and respect. We're looking for a warm, organized, and reliable Receptionist & Admin Officer to join our team and help us provide a seamless, heartfelt experience for every client.
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What You'll Do:
Front Desk & Client Support
• Greet clients and visitors with warmth, empathy, and professionalism
• Answer phone calls, emails, and inquiries about services
• Provide support and guidance to grieving pet owners with sensitivity and respect
Administrative Duties
• Schedule appointments and manage calendars for the team
• Maintain accurate records, files, and documentation
• Process payments, issue receipts, and handle invoices
• Assist with inventory tracking and supply ordering
Team Support
• Coordinate with aftercare providers, transport staff, and partner clinics
• Prepare service reports and maintain digital and physical filing systems
• Support day-to-day operations to ensure a smooth, respectful workflow
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What We're Looking For:
Skills & Experience
• Proven experience in administration or front desk roles (experience in veterinary or funeral care is a bonus)
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office or Google Workspace
• Organized, detail-oriented, and able to manage multiple tasks calmly
• Compassionate and emotionally mature—able to handle sensitive conversations
Soft Skills
• Genuinely kind and empathetic with both people and animals
• A team player who can also work independently
• Discreet, professional, and trustworthy with client information
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Who You Are
• You've worked in an admin, customer service, or receptionist role before
• You're a good communicator—calm, kind, and professional
• You're organized, tech-savvy, and good at juggling tasks
• You have emotional intelligence and can stay composed during sensitive situations
• Bonus if you've worked with animals, pet owners, or in a care-based industry
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What We Offer
• A meaningful role where you truly make a difference
• A supportive and caring work environment
• Opportunities for growth and training
• The occasional tail wag or paw shake ( perks of the job)
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