Kasalukuyang mga trabaho na may kaugnayan sa Customer Care Specialist - Manila - Business4beginners
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Travel Specialist
3 araw ang nakalipas
Barclay Specialist Care Ltd ManilaTravel Specialist · We are seeking a skilled Travel Specialist to assist clients with their travel needs. The ideal candidate will have excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment. · Key Responsibilities: · Assist cl ...
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Patient Care Specialist
1 linggo ang nakalipas
Dempsey Resource Management Incorporated National Capital RegionThe Patient Care Specialist is a vital role that requires attending to patients and customers in the clinic, ensuring services are provided effectively and efficiently. · Key Responsibilities · Providing exceptional patient care and service · Performing various tasks to maintain ...
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Customer Care Specialist
1 linggo ang nakalipas
Kuehne + Nagel AS ManilaYou will be contributing your expertise and skills in delivering Customer Excellence as part of our Customer Care Team. · Job Summary · We are seeking a Customer Care Specialist to join our Air Logistics team. The successful candidate will drive customer engagement, satisfaction, ...
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Skin Care Specialist
1 araw ang nakalipas
ADA VIVA Skin Care Center Metro ManilaAbout the role · We are seeking a highly skilled and passionate Skin Care Specialist / Aesthetician to join our team at ADA VIVA Skin Care Center in Quezon City, Metro Manila. · What you'll be doing · Conduct thorough skin analyses and assessments to develop customised skincare t ...
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Customer Care Specialist
2 araw ang nakalipas
Cambridge University Press ManilaJob Title: Customer Care Specialist · We are looking for a skilled Customer Care Specialist to join our team at Cambridge University Press & Assessment. · About the Role: · This is an exciting opportunity to work with a global academic publisher and assessment organisation, proud ...
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Customer Care Specialist
2 araw ang nakalipas
Manpower Philippines Metro ManilaCUSTOMER CARE SPECIALIST – MEMBER SERVICES · This is a direct hire and permanent position. · Job Summary: · The Customer Care Specialist's primary responsibility is to provide exceptional customer service to clients through various channels, including phone, email, chat, social m ...
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Customer Care Specialist
2 araw ang nakalipas
MicroSourcing Metro ManilaJob Title: Customer Care Specialist · Your Role: · The Customer Care Specialist is responsible for delivering exceptional customer service to a diverse range of clients, including patients, clients, referral sources, physicians, sales representatives, and coworkers. · Responsibil ...
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Customer Care Specialist
2 araw ang nakalipas
Manpower Philippines Metro ManilaCUSTOMER CARE SPECIALIST - MEMBER SERVICES · Level: Supervisor · Work Setup: Fully on-site (5 working days) on shifting schedule. · The ideal candidate will work in Makati City. · Key Responsibilities: · We are looking for a skilled individual who can perform the following tasks: ...
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Client Care Specialist
4 araw ang nakalipas
De Castro Consulting ManilaThe Client Care Specialist will be the primary liaison between our organization and clients, ensuring their needs are met and issues resolved efficiently. This role requires exceptional communication skills, strong problem-solving abilities, and a genuine passion for delivering a ...
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Operational Care Specialist
5 araw ang nakalipas
Kuehne + Nagel AS ManilaYou will be an integral part of our Operational Care Team, bringing your expertise and skills to deliver Operational Excellence. · Your Role · As a key member of the team, you will enable transport activities by executing bookings, creating export documentation, and liaising with ...
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Customer Care Specialist
1 linggo ang nakalipas
AirTree Ventures Pty ManilaJob Overview · We are seeking a highly motivated Customer Care Specialist (Payroll) to join our Customer Experience team at Employment Hero. · In this role, you will be responsible for providing exceptional support to our customers, ensuring their continued success after implemen ...
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Customer Care Specialist
1 linggo ang nakalipas
Morsel, Inc. ManilaCustomer Support Specialist · Are you passionate about delivering exceptional customer experiences? Do you thrive on solving challenges and ensuring customer satisfaction? · This role offers the opportunity to be a pivotal part of a company that values outstanding service, teamwo ...
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Customer Care Specialist
5 araw ang nakalipas
AirTree Ventures Pty ManilaOur Mission and Where You Fit In · We strive to make employment easier and more valuable for everyone at Employment Hero. · Since our inception, we've achieved impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching u ...
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Customer Care Specialist
3 araw ang nakalipas
Employment Hero ManilaOur Mission and Your Role · We are a team of ambitious individuals working towards making employment easier and more valuable for everyone at Employment Hero. · Since our inception in 2014, we have experienced impressive growth (100% YoY), now serving 300,000 businesses globally, ...
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customer care specialist
2 araw ang nakalipas
Private Advertiser Metro ManilaJob Description · Key Responsibilities: · Issues Letter of Authority after assessing coverage, providing clear explanations for non-coverage to members. · Reviews and processes availment cases in accordance with established procedures and guidelines. · Responds promptly to custom ...
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Patient Care Specialist
8 oras ang nakalipas
JOB MATCHMAKER ManilaJob Title: · We are seeking a highly skilled professional to join our team as a Customer Service Representative. · About the Role: · As a key member of our team, you will be responsible for delivering exceptional customer service and support to clients across various industries. ...
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Patient Care Specialist
1 linggo ang nakalipas
JOB MATCHMAKER ManilaWe are seeking a highly motivated individual to join our team as a Customer Service Representative. · Requirements: · Bachelor's degree from an accredited institution · Proven experience in customer service · Compensation: · The salary for this position is $50,000 per year, which ...
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Customer Care Specialist
2 araw ang nakalipas
DMCI Homes Metro ManilaJob Requirements · • Graduate of a four-year degree course, preferably in Business and Hospitality-related fields. · • At least one year of experience in customer service for a real estate company or BPO industry; fresh graduates are also welcome to apply. · • Proficient in MS Of ...
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Customer Care Specialist
1 linggo ang nakalipas
JACSS Dynamic Business Outsourcing Solutions & Services, Inc. Metro ManilaAbout the Role: · Enquiries Call Centre Representative plays a vital role in Eureka's dedication to exceptional resident care. · This position serves as the primary point of contact for elderly individuals and their families, assisting them with inquiries about living in one of E ...
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Customer Care Specialist
1 linggo ang nakalipas
CARLCARE SERVICE PH INC. Metro ManilaJob Description · We are seeking a highly skilled and experienced Customer Service Representative to join our team at {company}. · Communicate Effectively: Provide accurate and timely product/service information to customers and dealers. · Troubleshoot and Resolve Issues: Address ...
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Nurse
2 araw ang nakalipas
OPAT The Antibiotic Care Specialist Metro ManilaJob Title: Nurse · Job Summary: · The ideal candidate is committed to delivering compassionate care and expert nursing services to patients in need of outpatient parenteral antibiotic therapy (OPAT) and other medical IV infusion needs. This role involves overseeing patient condit ...
- Responding to and resolving customer tickets, calls, and queries related to the Employment Hero Payroll Platform.
- Assisting and collaborating with the wider squad and support team to provide best practice system use and education to all our customers.
- Proactively analysing and understanding product functionality across the platform and testing it to identify user error/system logic and root causes.
- Conducting/triaging customer support issues and assigning to the appropriate team or resolving where possible.
- Escalating issues related to bugs or product logic/functionality concerns as necessary, in collaboration with Seniors/Team Leads and the Product Team.
- Working with customers across multiple channels to understand their organisational workflow and how the platform can support them to maximise their people processes.
- Leveraging Zendesk, Salesforce, and other internal tools for maintaining records, ticket investigations, and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs).
- Proactively contributing feature requests and Help Centre suggestions, where warranted, using customer insights.
- 1-2 years experience with proven results in a fast-paced customer service/support environment across live chat and email.
- Relevant Australian payroll experience, e.g., KeyPay/Employment Hero.
- Prior exposure to customer experience within a SaaS (Software as a Service) environment.
- Experience working in fluid, high-change, and high-velocity environments.
- Problem-solving skills with a sound and thorough approach to troubleshooting.
- Ability to manage competing priorities, working autonomously, and requesting assistance when needed.
- Strong and polished verbal and written communication skills.
- Thrive on revolutionising employment.
- Achieve flexibility and responsibility in a remote-first business.
- Embody our values, which shape how they show up every day.
- Enjoy the dynamic pace of a startup and are driven by innovation.
Customer Care Specialist - Manila - Business4beginners
2 linggo ang nakalipas
Paglalarawan
Our Mission and Your Role
We're an ambitious team on a mission to make employment easier and more valuable for everyone.
Since our inception in 2014, we've achieved impressive growth (100% YoY), serving 300,000 businesses globally, with 2 million+ users on the platform. We've reached unicorn status and have no plans to slow down.
This is an exciting time to join one of the fastest-growing SaaS unicorns. Let's see if we match.
Your Daily Tasks as a Customer Care Specialist
You'll work within our Customer Experience team, gathering information from customers and ensuring their continued support and success after implementing our Employment Hero Payroll product.
In this role, you'll be responsible for supporting customers to ensure accuracy, resolving customer tickets efficiently, and addressing customer issues professionally.
Your Skills and Experience
While experience is important, our biggest measure of success is people who can live and breathe our values. Show us what you can bring, and we'll empower you to let your talents shine.
The EH Way: Our Culture
The EH Way describes our culture at Employment Hero. You can read more about it on our careers page.
We value people who:
You'll enjoy perks like a generous home office budget, cutting-edge tools, reward and recognition programs, cashback offers, and health card membership.
Are We a Match?
If you think we're a good fit, click 'Apply' and our talent team will reach out with the next steps.
We celebrate diverse perspectives and experiences, inviting people of all backgrounds and identities to apply for this position.
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Travel Specialist
Barclay Specialist Care Ltd- Manila
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Patient Care Specialist
Dempsey Resource Management Incorporated- National Capital Region
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Customer Care Specialist
Kuehne + Nagel AS- Manila
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Skin Care Specialist
ADA VIVA Skin Care Center- Metro Manila
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Customer Care Specialist
Cambridge University Press- Manila
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Customer Care Specialist
Manpower Philippines- Metro Manila
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Customer Care Specialist
MicroSourcing- Metro Manila
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Customer Care Specialist
Manpower Philippines- Metro Manila
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Client Care Specialist
De Castro Consulting- Manila
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Operational Care Specialist
Kuehne + Nagel AS- Manila
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Customer Care Specialist
AirTree Ventures Pty- Manila
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Customer Care Specialist
Morsel, Inc.- Manila
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Customer Care Specialist
AirTree Ventures Pty- Manila
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Customer Care Specialist
Employment Hero- Manila
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customer care specialist
Private Advertiser- Metro Manila
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Patient Care Specialist
JOB MATCHMAKER- Manila
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Patient Care Specialist
JOB MATCHMAKER- Manila
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Customer Care Specialist
DMCI Homes- Metro Manila
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Customer Care Specialist
JACSS Dynamic Business Outsourcing Solutions & Services, Inc.- Metro Manila
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Customer Care Specialist
CARLCARE SERVICE PH INC.- Metro Manila
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Nurse
OPAT The Antibiotic Care Specialist- Metro Manila