Customer Success Manager - Cebu, Cebu
4 araw ang nakalipas
Job summary
The Customer Success Manager is responsible for leading and monitoring the Customer Success Team to ensure committed project objectives are met and project issues are resolved.
Responsibilities
- Organization, motivation, supervision, training, leading and monitoring of Customer Success Team ,
- Collaborate with the Sales Team and the Internal Delivery Team to ensure committed project objectives are met and project issues are resolved. ,
- Updating of the project progress and escalating project red flags to all project stakeholders ,
- Builidng strong relationships with clients to ensure satisfaction and retention ,
Paglalarawan ng trabaho
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