Top BPO in the Philippines Customer Service Rep - Cebu & Davao, Pilipinas - RecruiterPH

Paglalarawan

Cebu


RESPONSIBILITIES:
Provide exceptional customer support experience through multiple communication channels (email, phone, chat)
Develop an expert understanding of our platform and how each customer is unique and learn how to efficiently apply that knowledge to provide them the support they need and anticipate future questions
Provide cutting-edge service in a friendly, confident, and knowledgeable manner
Ensuring customer requests are handled in an appropriate and timely manner


QUALIFICATIONS:
At least second-year college level, with 1-year BPO experience is preferable.
Excellent English communication skills
Good customer service, multi-tasking, and problem-solving skills
Experience in receiving Inbound calls and performing Outbound Calls

ABLE TO START ASAP
Able to WORK ON SITE


DAVAO

RESPONSIBILITIES:
Provide Exceptional Customer Support Experience Through Multiple Communication Channels (Email, Phone, Chat)
Develop An Expert Understanding Of Our Platform And How Each Customer Is Unique And Learn How To Efficiently Apply That Knowledge To Provide Them The Support They Need And Anticipate Future Questions
Provide Cutting-Edge Service In A Friendly, Confident, And Knowledgeable Manner
Ensuring Customer Requests Are Handled In An Appropriate And Timely Manner


QUALIFICATIONS:
At Least Second-Year College Level, With 1-Year BPO Experience Is Preferable.
Excellent English Communication Skills
Good Customer Service, Multi-Tasking, And Problem-Solving Skills
Experience In Receiving Inbound Calls And Performing Outbound Calls

ABLE TO START ASAP
Able To WORK ON SITE