Financial Collections Agent - Bacoor, Pilipinas - Metacom BPO International

    Metacom BPO International
    Metacom BPO International Bacoor, Pilipinas

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    We at Metacom are continuously looking for candidates for our team

    Job Responsibilities:

    • Communicates with customer on the phone or by way of written correspondence to deal with concerns.
    • Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
    • Matching customers' demands to Clients' products and solutions and services
    • Using settlement and influencing abilities to recover from objections and achieve the customers' buy-in
    • Communicating specific information to internal and external clients and sharing understanding with colleagues
    What Do We Offer?

    • An open, friendly and professional work environment.
    • A professionally and personally rewarding career.
    • Opportunities to grow and be promoted within the company.
    • Performance incentives and employee perks and benefits.
    • Competitive Salary
    • 13th Month Pay
    • HMO with 3 free Beneficiaries on Day One
    • 20% ND Maternity/Paternity Leave
    • Opportunity for rapid career growth for Top Performers
    • Retirement/Life Insurance for Qualified Staff
    • Work-life Balance Processes and Programs


    • At least 1 Year of BPO/Customer Service Experience
    • HS (Old Curriculum)/ SHS/ College Undergraduate or College graduate
    • Good to Above Communication Skills6
    • Availability to work onsite with flexible schedules