Team Lead - Muntinlupa City - Infosys BPM

    Infosys BPM
    Infosys BPM Muntinlupa City

    1 araw ang nakalipas

    ₱900,000 - ₱1,600,000 (PHP) bawat taon *
    Paglalarawan

    Are you ready to make an impact? Join Infosys BPM as a Team Lead and jumpstart your career

    WHAT WE'RE LOOKING FOR:

    · Minimum experience of 4 years with customer service in the BPO/BPM industry

    · Minimum of 2 years' experience handling Financial Account (Fraud, Care, CC Collections) is a must,

    · Bachelor's degree in any course or relevant experience

    · A minimum of 3 years in the role of a Team Leader.

    · Willingness to work in rotational shifts

    WHAT YOU'LL DO:

    · Effectively manage teams including tasks such as resource planning, career planning, performance management, attrition management etc.

    · Coach and help develop team members; help bridge knowledge gaps and overcome skill and will issues

    · Handle User/customer escalations and formulate actions to resolve any concerns and ownership till resolution

    · Regularly formulate and execute internal and external governance

    · Effectively handle client escalations and formulate actions to resolve any concerns

    · Work with the operations managers to obtain necessary resources like training and support for the team's requirements

    · Conduct quality assessment of agents' performance and formulate trends for performance improvement of agents & teams

    · Ensure that the team members have the necessary knowledge and training to effectively deliver on their targets

    · Familiarize the team with the latest process update and changes, team and individual targets

    · Identify process improvement ideas, mentor team members on implementing improvement ideas/Six sigma/lean projects

    WHY INFOSYS:


    • Quarterly performance bonus.


    • Outstanding career development opportunities and fast track career progression.


    • Enjoy a fair work-life balance.


    • HMO and Life Insurance for employee and 2 dependents for free.

    " We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines"

    * Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    The Team Lead for PMCP, HR Reporting, Workforce Planning, and Job Profile Management will lead a global team delivering HR services across 70+ countries. · ...

    Muntinlupa, Philippines ₱900,000 - ₱1,600,000 (PHP) bawat taon

    6 araw ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    Gear Inc. is seeking a Team Lead for a BPO company who can adapt fast-moving change. · ...

    Muntinlupa City, Metro Manila, Philippines

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    A Squad Lead beheert een team van getalenteerde engineers om hoogwaardige softwareoplossingen en -diensten te leveren. · SquadLeads zijn verantwoordelijk voor teams van 6 tot 10 developers/devops. · ...

    Makati

    4 linggo ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    eClerx

    Team Leader / Supervisor – Credit Control & Customer Service (APAC) · Purpose of the Role · The Supervisor – Credit Control & Customer Service (APAC) is responsible for leading teams supporting regional collections, credit monitoring, and customer service activities. This role en ...

    Muntinlupa City ₱900,000 - ₱1,600,000 (PHP) bawat taon

    1 araw ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    We are seeking a Team Lead to join our team and jumpstart your career. · Minimum experience of 4 years with customer service in the BPO/BPM industry. · Will be required to work in rotational shifts. · ...

    Muntinlupa

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    The Supervisor – Credit Control & Customer Service (APAC) is responsible for leading teams supporting regional collections, credit monitoring, and customer service activities. · ...

    Muntinlupa

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    The Associate Manager/ Team Lead, Fraud Prevention manages a team of representatives collecting on delinquent accounts while delivering an outstanding member experience. · Manage a team of Fraud Prevention representative and be directly responsible for team performance. · Skip tr ...

    Muntinlupa

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    The Associate Manager/ Team Lead will manage a team of collections and servicing representatives. · Manage a team of Fraud Prevention representative and be directly responsible for team performance. · Skip tracing accounts and success rate. · ...

    Muntinlupa City, National Capital Region

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    eClerx is seeking a Team Lead - HR Ops to supervise HR operations. · ...

    Alabang, Metro Manila

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    We are looking for a Team Leader to join our team in Alabang, Muntinlupa. As a Team Leader, you will be responsible for managing a team of CSR associates in BPO operations. · Manage a team of CSR associates in BPO operations. · Supervise the day-to-day delivery and performance of ...

    Muntinlupa

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    eClerx seeks a highly motivated Team Lead – HRBP to serve as a strategic partner to the business. · ...

    Alabang, Metro Manila

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    eClerx is seeking an experienced and driven Team Leader to join our growing team. · If you have a strong background in Telco operations and leadership, this is your chance to take your career to the next level. · Lead, coach, and manage a team of agents to achieve performance and ...

    Alabang, Metro Manila

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    We are seeking a Team Lead to lead teams supporting regional collections, credit monitoring, and customer service activities in APAC. · The ideal candidate will have strong leadership skills and experience in Credit Control operations as well as excellent communication skills. ...

    Muntinlupa City, National Capital Region

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    CS Team Lead

    Para lamang sa mga rehistradong miyembro

    We are seeking a motivated Customer Service Team Lead to oversee daily operations for our Australian Telco client. · The successful candidate will manage a team handling customer service and billing workflows, · ensuring high-quality delivery and SLA compliance. · This role also ...

    Muntinlupa City, Metro Manila, Philippines ₱480,000 - ₱900,000 (PHP) bawat taon

    6 araw ang nakalipas

  • Trabaho sa kumpanya

    WFM Team Lead

    Para lamang sa mga rehistradong miyembro

    · Key Qualifications:  · Amenable to work in shifting schedules.  · Amenable to work ONSITE in Alabang.  · Able to start ASAP  · Education and Other Requirements:  · Minimum experience of 4 years with customer service and workforce in the BPO/BPM industry  · Bachelors degree in ...

    Muntinlupa City, Metro Manila, Philippines ₱480,000 - ₱960,000 (PHP) bawat taon

    22 oras ang nakalipas

  • Trabaho sa kumpanya

    WFM Team Lead

    Para lamang sa mga rehistradong miyembro

    The WFM Team Lead will ensure that workforce is staffed optimally by creating forecast and staffing models. · ...

    Muntinlupa City

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    We are looking for a Team Lead to oversee assigned countries migrated into MNL ISSC Customs team. The ideal candidate will have experience in operational and team management. · ...

    Parañaque

    4 linggo ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    The Team Leader is responsible for ensuring the highest quality of service for control tower processes and ensuring that processes are standard and compliant to standard operating rhythm. · ...

    Parañaque

    4 linggo ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    The Team Leader is responsible for ensuring the highest quality of service for control tower processes, · must ensure correct, timely and independent handling of incidents (complaints) related to his/her process scope.Strong leadership experience · Above average communications sk ...

    Parañaque

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Team Lead

    Para lamang sa mga rehistradong miyembro

    We are looking for a Team Lead to lead our insurance claims team in Parañaque. The successful candidate will be responsible for tactical and operational implementation of DSV ISS and CHC vision and strategy. · Tactical and operational implementation of DSV ISS and CHC vision and ...

    Parañaque

    2 linggo ang nakalipas

Trabaho
>
Team lead
>
Trabaho ng Team lead sa Ayala Alabang

  • Team Lead

    Para lamang sa mga rehistradong miyembro Muntinlupa, Philippines

  • Team Lead

    Para lamang sa mga rehistradong miyembro Muntinlupa City, Metro Manila, Philippines

  • Team Lead

    Para lamang sa mga rehistradong miyembro Makati

  • Team Lead

    eClerx- Muntinlupa City

  • Team Lead

    Para lamang sa mga rehistradong miyembro Muntinlupa

  • Team Lead

    Para lamang sa mga rehistradong miyembro Muntinlupa

  • Team Lead

    Para lamang sa mga rehistradong miyembro Muntinlupa

  • Team Lead

    Para lamang sa mga rehistradong miyembro Muntinlupa City, National Capital Region

  • Team Lead

    Para lamang sa mga rehistradong miyembro Alabang, Metro Manila

  • Team Lead

    Para lamang sa mga rehistradong miyembro Muntinlupa

  • Team Lead

    Para lamang sa mga rehistradong miyembro Alabang, Metro Manila

  • Team Lead

    Para lamang sa mga rehistradong miyembro Alabang, Metro Manila

  • Team Lead

    Para lamang sa mga rehistradong miyembro Muntinlupa City, National Capital Region

  • CS Team Lead

    Para lamang sa mga rehistradong miyembro Muntinlupa City, Metro Manila, Philippines

  • WFM Team Lead

    Para lamang sa mga rehistradong miyembro Muntinlupa City, Metro Manila, Philippines

  • WFM Team Lead

    Para lamang sa mga rehistradong miyembro Muntinlupa City

  • Team Lead

    Para lamang sa mga rehistradong miyembro Parañaque

  • Team Lead

    Para lamang sa mga rehistradong miyembro Parañaque

  • Team Lead

    Para lamang sa mga rehistradong miyembro Parañaque

  • Team Lead

    Para lamang sa mga rehistradong miyembro Parañaque