URGENT | AU Arrears/E2E Collections Manager | Alabang Site - Alabang, Metro Manila

Para lamang sa mga rehistradong miyembro Alabang, Metro Manila, Pilipinas

1 buwan ang nakalipas

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Job summary

We are seeking an experienced Arrears Management Operations Manager to lead and oversee mortgage arrears operations for our Australian client/account. The ideal candidate will have deep expertise in managing end-to-end arrears processes — from early-stage delinquencies to late-stage arrears and hardship cases — with a strong understanding of Australian regulatory and compliance requirements.

Responsibilities

  • Handle client operations with ease via exhibiting knowledge on mortgage services, personal banking and commercial lending as a subject matter authority
  • Manage and oversee daily operations of mortgage arrears processes, ensuring timely and effective management from initial arrears through to late-stage collections which may include hardship accounts.

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