CSR (Voice Account) IT Park Site Virtual Application - Lahug, Cebu
Para lamang sa mga rehistradong miyembro Lahug, Cebu, Pilipinas
1 buwan ang nakalipas
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Job summary
Handle inbound and/or outbound voice calls professionally assist customers with inquiries concerns and basic troubleshooting provide accurate information about products services and policies resolve customer issues following company guidelines and call flow document call details and update customer records accurately meet performance targets such as quality productivity and customer satisfaction escalate complex concerns to the appropriate support team when needed maintain professionalism empathy and a positive attitude at all times
+Qualifications
- At least Senior High School Graduate or High School Graduate old curriculum
- No BPO experience required training will be provided
- Fresh graduates and career shifters are welcome to apply
- Good to excellent English communication skills
- Basic computer knowledge and typing skills
Paglalarawan ng trabaho
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