Employee Engagement Lead - Mabinay, Pilipinas - ServiceFirst CX

    ServiceFirst CX
    ServiceFirst CX Mabinay, Pilipinas

    2 linggo ang nakalipas

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    The Employee Engagement Lead will play a crucial role in shaping and enhancing our organizational culture by developing and implementing strategies to improve employee morale, satisfaction, and overall engagement. By fostering a positive work environment, the Employee Engagement Lead will contribute to the overall success of our company.

    What you will be doing

    • Develop and implement comprehensive employee engagement strategies to promote a positive work culture and ensure high levels of employee satisfaction and retention.

    • Collaborate with cross-functional teams to create and execute initiatives that enhance employee engagement and well-being, such as recognition programs, team-building activities, and employee feedback mechanisms.

    • Design and facilitate training programs and workshops to build employee skills, enhance communication, and foster a culture of professional growth and development.

    • Partner with HR and leadership to develop and maintain effective employee communication channels, including newsletters, intranet portals, and internal social media platforms.

    • Conduct regular surveys and assessments to measure employee satisfaction and engagement levels, analyze the results, and implement targeted action plans to address areas for improvement.

    • Act as a resource and coach for managers and leaders, providing guidance on employee engagement best practices, communication techniques, and conflict resolution.

    • Stay updated on industry trends and emerging practices in employee engagement, and proactively recommend innovative initiatives to enhance our employee experience.

    • Monitor and report on key employee engagement metrics, providing regular updates to senior management, and identifying areas for attention or improvement.

    • Collaborate with the recruitment team to develop employer branding initiatives that attract top talent and align with our company's mission and values.

    Minimum Requirements

    • Bachelor's degree in human resources, Organizational Psychology, Business Administration, or a related field.

    • Proven and extensive experience as an Employee Engagement Lead, Employee Relations Specialist, or a similar role, preferably in a fast-paced and dynamic environment.

    • Strong knowledge of employee engagement theories, best practices, and emerging trends.

    • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with employees at all levels of the organization.

    • Demonstrated ability to develop and execute effective employee engagement strategies and programs that drive positive change.

    • Exceptional organizational and project management skills, with the ability to effectively prioritize and manage multiple initiatives simultaneously

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