Service Desk Analyst - Metro Manila

Para lamang sa mga rehistradong miyembro Metro Manila, Pilipinas

3 linggo ang nakalipas

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Job summary

We are seeking a skilled Service Desk Analyst to deliver proactive and responsive support ensuring smooth issue resolution and appropriate escalation when necessary.

Responsibilities

  • Act as the first point of contact for technical support via web portal email or phone
  • Perform remote troubleshooting and initial triage
  • Identify and apply the best solutions or escalate issues as needed
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