Quality Control Specialist - Cebu, Philippines
1 araw ang nakalipas
Job summary:
We have an awesome opportunity for you to start a career in technology and design We are looking for a passionate, tech-savvy, problem-solving, and customer service-focused individual to join our Professional Services Call Center Specialist team.We will train you to become a website guru who will consult with and assist customers through utilizing your creativity and customer service skills.
Responsibilities:
- Perform regular audits of recorded and live calls to evaluate performance against established Quality Standards.
- Use internal rubrics to score calls based on soft skills, technical accuracy,
& compliance, and process adherence.
Paglalarawan ng trabaho
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