Collections Lead - Philippines
2 araw ang nakalipas
Job Summary
We're seeking a Collections Lead (Sole Contributor) to own our end‑to‑end collections effort for service and installation invoices.Responsibilities
- Call Execution: Make 50+ outbound calls/day via RingCentral; maintain high right‑party contact (RPC) and promise‑to‑pay (PTP) conversion.
- Collections Strategy & Ownership: Own the A/R aging pipeline (30/60/90+), prioritize accounts, and drive a disciplined dunning cadence (calls/SMS/email/letters).
- Customer Service & Upsell: Provide friendly, solutions-oriented service; identify and close or hand off simple upsells without distracting from collection goals.
Paglalarawan ng trabaho
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