Non-Voice Process Associate - Pasig, Metro Manila

The Senior Associate will manage complex customer interactions, · handle escalations, · and mentor junior associates while ensuring a high level of customer satisfaction.Minimum 1.5 years of experience in customer service, · preferably in the banking or BPO sector. · ...

We don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster. · ...

The role involves managing personal work quality and delivery to meet assigned targets in their skill group. · ...

We don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. · Inviting applications for the role of Process Associate – Accounts Payable · ...

We are looking for a Process Associate whose objective is to support Management from an operational analytical and tactical standpoint by handling stakeholder requests solving team's questions auditing and controlling different activities from colleagues on the operations floor a ...

We are inviting applications for the role of Process Associate at Genpact. · As a Process Associate, you will manage high volumes of inbound calls while effectively determining requirements, · answering inquiries, resolving problems, · fulfilling requests, · and recording case no ...

An established US-based insurance services provider is expanding its operations in Manila and is seeking detail-oriented individuals to join its pioneer delivery team. · Perform data validation, policy review, and insurance-related documentation processing · Accurately encode, re ...

This position is responsible for delivering APLL commitments to key customers and meeting daily operational requirements. The Process Associate ensures customer requirements are documented and recorded accurately. · The Process Expert handles more challenging work, including ment ...

As a Loan Processing Associate you'll handle payment processing reconciliation fund transfers escrow balancing and investor reporting while partnering with Customer Service and Investor Relations to maintain seamless loan servicing workflows. · ...

The Collection Team Member contacts individuals with overdue accounts and conducts administrative activities to recover outstanding payments. · Contact customers via phone, email, or letters to collect outstanding debts. · Negotiate repayment plans and settlements in accordance w ...

The Role · Managing personal work quality & delivery to meet or exceed the assigned targets for performance within their Skill Group · A Processor in Skills Group 1 should be proficient in Auto ID issuance · A Processor in skills group 2 is fully competent in performing Auto ID ...

+Job summary · The Opportunity · Can you take a complex business workflow and explain it so simply that anyone can follow it?+ResponsibilitiesWorkflow Simplification: Study our business processes and Risk protocols, then turn them into easy-to-follow guides and training modules. ...

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description · The Role · Managing personal work quality & delivery to meet or exceed the assigned ta ...

The Senior Associate will manage complex customer interactions and handle escalations while ensuring high level of customer satisfaction. · (Support and mentor junior team members to maintain consistent service quality.) · ...

· The Role · Managing personal work quality & delivery to meet or exceed the assigned targets for performance within their Skill Group, including · Customer Service scores/ratings · Quality Metrics · Productivity · Skills Group 1 Processor · A Processor in Skills Group 1 shou ...

The Role · Managing personal work quality & delivery to meet or exceed the assigned targets for performance within their Skill Group, including · Customer Service scores/ratings · Quality Metrics · Productivity · Skills Group 1 Processor: · A Processor in Skills Group 1 should be ...

The Business Process Associate will work with respective departments to review business process improvement and assist in the development of corresponding action plans. · ...

Clear is looking for a Data Processor to work with our client, a UK-based start-up building a data-driven platform. · ...

+The Role Managing personal work quality & delivery to meet or exceed the assigned targets for performance within their Skill Group. · +4-Year College degree in Business, Management, Finance or equivalent. · Minimum of 2 years work experience in Life or Non-Life Insurance. · ...

The Senior Associate will manage complex customer interactions, handle escalations and mentor junior associates while ensuring a high level of customer satisfaction. · ...

Role: Process Associate – Customer Support (Australian Project) · Location: Manila, Philippines · Interview Mode: Via Teams · Duration: Full-time · Shift: Day shift (Australian time zone) · Hiring Process: (Online via Microsoft Teams – 1–2 days) · About the Role · The Senior Asso ...