Level 2 IT Support Engineer - Alabang

Para lamang sa mga rehistradong miyembro Alabang, Pilipinas

2 linggo ang nakalipas

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Job summary

We are seeking a Level 2 IT Support Engineer to provide comprehensive technical support to our MSP partners and their clients.

About Your Daily Tasks

Incident Management and Ticket Resolutions: Address issues and service requests that relates to all workstations, servers, networks, devices, software, and general administration tasks,
System Monitoring: Proactively monitor various IT systems, including servers, networks, and applications,
Documentation and knowledge sharing
Communication with customers
  • Familiarity with IT monitoring tools and incident management systems.
  • Excellent written and communication skills,

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