Insurance Authorization Specialist - Metro Manila

Para lamang sa mga rehistradong miyembro Metro Manila, Pilipinas

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Company Overview: · We are a company built on trust and loyalty. MBVA 24/7 started in 2018 and has continuously fostered skilled and talented Virtual Assistants for many clients. Our team of virtual assistants provides services all over the US, and we sure won't be stopping there ...

Paglalarawan ng trabaho

Company Overview:

We are a company built on trust and loyalty. MBVA 24/7 started in 2018 and has continuously fostered skilled and talented Virtual Assistants for many clients. Our team of virtual assistants provides services all over the US, and we sure won't be stopping there Our main office is located in Arizona and Manila. We have a legion of virtual assistants all over the Philippines who work directly with our clients.

Our clientele ranges from doctor's offices to publishing companies. We make sure that our Virtual Assistants get all the training they need for a seamless partnership with our clients. MBVA 24/7 is committed to providing only the best to our partners.

We are here for you. Our purpose is to help you in succeeding in the medical and business virtual world and we won't stop until you get there

Position Overview:

The Patient Access Coordinator is responsible for ensuring a seamless, patient-centered experience from the first point of contact through the completion of a patient's visit. This role involves coordinating patient intake, verifying insurance information, managing appointments, and facilitating communication between patients, providers, and administrative teams. The Patient Access Coordinator serves as a key touchpoint, helping patients navigate the healthcare system efficiently while ensuring compliance with all relevant policies and regulations.

Job Responsibilities:

Schedule, reschedule as needed, and cancel appointments with patients in NextGen
Provide Pre-Op instructions to the patient upon scheduling the patient
Verify patient Insurance, obtain authorizations, and input insurance information into NextGen
Schedule transportation as needed per the center's practices & notify the client if issues with transportation
Contact clients to confirm patient appointments, reschedule appointments, and any canceled appointments and document them in NextGen
Conduct follow-up phone calls to patients for post-procedures to assess surgical site infections; notify the client if there is a possible surgical site infection
Contact clients
Medical Record Audits as requested by the client
General Data Entry & Data Collection as requested by the client
Efax physician's notes to dialysis units and referring physician's offices
Handle inbound and outbound calls

Job Qualifications:

Must have a Bachelor of Science in Nursing or BSN
Proficient in the English language, both verbal and written
Understanding of medical terminology
Must have 1+ year in a healthcare or medical billing office; experience in managing patient scheduling patients
Must have 1 + years' experience verifying insurance with Medicare, Medicaid, and commercial payors
Able to perform patient follow-up calls to assess procedure surgical site infections
Experience in obtaining pre-authorizations and/or referrals from insurance carriers (preferred)
Serve as liaison between patients and clients to ensure vascular access procedures are scheduled in a timely manner
Ability to Efax physician's notes to dialysis units and refer physicians' offices. Proficiency in MS Word, Excel, PowerPoint, and Outlook
Worked in a healthcare setting and or medical billing office
Managing patient appointments for procedures: Scheduling, Rescheduling, and Cancelations
Identifying signs and symptoms of infections for post-procedure surgical site infections
Strong communication skills as a liaison between the patient to client

Hardware and Software Requirements:

Hardware:

AMD Ryzen 3 3200G APU or Intel Core i5 (at least 7th gen) Intel CPU
16GB DDR4 RAM and gb SSD
Jabra Biz 1100 / Logitech H390 or similar Noise-canceling Headset
1 – 2 Monitors (at least 21in)
1080p HD Webcam
Internet Speed: 50mbps (Fiber/DSL) LTE not accepted

Software:

Genuine Windows 10 Licensed Computer
Microsoft Office Suite