- Managing high volume annotation and labeling work in the field of Trust & Safety, Content Moderation, E-Commerce, Artificial Intelligence, Machine Learning business.
- BPO based labeling work in response to high volume and high complexity content postings on social media platforms
- Acting as liaison between clients, production and support departments related to client & market specific requirements
- Managing fluctuating HC requirements as per client forecasts by working on employee life-cycle management, staffing plans & hiring requisitions etc
- Experienced Specialist in Trust & Safety &/or E-Commerce industry and having a thorough understanding of Quality & Efficiency metrics prevalent in the industry.
- Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities.
- Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise.
- Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department.
- Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction.
- Leads a team of Specialists ,sometimes with several hierarchical levels, with full employee lifecycle responsibility.
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· Department: Operations · Reports To: Director of Operations · Location: Alabang (On-site), Muntinlupa City, Metro Manila, Philippines · Position Summary: · The Operations Manager at Pinnacle Intelligence plays a critical leadership role within our BPO operations. This position ...
Muntinlupa City, Metro Manila, Philippines ₱600,000 - ₱1,300,000 (PHP) bawat taon2 araw ang nakalipas
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Job Title: Operations Manager · Department: Operations / Service Delivery · Location: Hybrid – Manila · Employment Type: Full-time · Reporting To: Program Director / Head of Operations · Role Overview · We are seeking an experienced Operations Manager to lead service delivery wit ...
Muntinlupa City ₱600,000 - ₱1,300,000 (PHP) bawat taon12 oras ang nakalipas
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Role: Manager - Operations · Location; Alabang, Muntinlupa City · Mode: Work from office · JOB PURPOSE: · The Manager – Operations is responsible for leading and managing large-scale voice operations (up to 200 FTEs) for a pioneer US based airline to ensure delivery excellence, c ...
Muntinlupa City ₱900,000 - ₱1,800,000 (PHP) bawat taon12 oras ang nakalipas
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Job Title: Operations Manager (Collections) · Basic Functions · Manage a team of collections resources and drive overall performance for his/her team. Responsible for supervisory support through Leading, monitoring and delivering results as per Service Level Agreement targets / t ...
Muntinlupa City ₱600,000 - ₱1,300,000 (PHP) bawat taon12 oras ang nakalipas
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The Operation Manager owns end-to-end service delivery across Tier 1 to Tier 3 teams.You will lead the Team Leads (T1T3), standardize and improve operational processes, and ensure that SLAs, · CSAT,and quality targets are consistently met. · ...
Muntinlupa1 buwan ang nakalipas
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The Operations Manager leads a team of Renewal Specialists to achieve renewal and retention targets. They set clear KPIs, monitor progress, and provide regular feedback. · Team Leadership & Performance Management · The manager fosters accountability, collaboration, · & continuous ...
Muntinlupa1 buwan ang nakalipas
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We are seeking an experienced Operations Manager to lead service delivery within a BPO/shared services environment. · This role is responsible for driving operational performance, managing client expectations, leading high-performing teams, and ensuring delivery against service l ...
Muntinlupa2 linggo ang nakalipas
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The Manager - Operations will help build a well-developed and high-performing team that works together collaboratively. Collaborate with the team to ensure the account is providing consistently excellent products and service. · Day-to-day operations management of around up to 150 ...
Muntinlupa2 linggo ang nakalipas
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This position is responsible for overseeing the daily activities of multiple teams or a significant operational segment, ensuring the efficient delivery of services and consistent achievement of client Service Level Agreements (SLAs). The Operations Manager will lead and develop ...
Muntinlupa1 buwan ang nakalipas
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The Operations Manager at Pinnacle Intelligence plays a critical leadership role within our BPO operations.This position is responsible for overseeing the daily activities of multiple teams or significant operational segments. · ...
Muntinlupa2 linggo ang nakalipas
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Manage a team of representative/AMs and be directly responsible for team performance.Lead WBR/MBR.Conduct one-on-one reviews/coaching, feedback, and counseling with the executives on techniques and methodologies, communication, · and strategies to meet and exceed performance goal ...
Muntinlupa Buong oras1 linggo ang nakalipas
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Join Infosys BPM as an Operations Manager in Alabang, Muntinlupa and jumpstart your career. · ...
Muntinlupa1 linggo ang nakalipas
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Directly oversee the operation's sales and personnel to ensure positive morale and effective daily operations. · ...
Alabang, Metro Manila1 buwan ang nakalipas
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The job is for an Operations Manager responsible for managing a team of collections resources and driving overall performance. The manager will be responsible for supervisory support through leading, monitoring, and delivering results as per Service Level Agreement targets/timeli ...
Muntinlupa3 linggo ang nakalipas
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The Operations Manager at Pinnacle Intelligence plays a critical leadership role within our BPO operations. This position is responsible for overseeing the daily activities of multiple teams or a significant operational segment, ensuring the efficient delivery of services, consis ...
Muntinlupa City, National Capital Region3 linggo ang nakalipas
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+Manage a team of customer success managers to deliver high-quality customer engagement. · + · ,+,+,ul,+li,College Graduate with 6-8 years relevant experience · , · ,li,At least 2-3 years as Operations Manager · , · ,ul,+ +,+,ul,+li,Foster collaboration and continuous learning in ...
Muntinlupa, Metro Manila1 buwan ang nakalipas
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Join Infosys BPM as an Operations Manager in Alabang, Muntinlupa and jumpstart your career · ...
Muntinlupa City, National Capital Region1 linggo ang nakalipas
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Managing high volume annotation and labeling work in the field of Trust & Safety, Content Moderation, E-Commerce Artificial Intelligence Machine Learning business. · ...
Muntinlupa2 linggo ang nakalipas
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This role involves leading the support command centre for a globally recognised technology brand in Alabang, Philippines. · 5 years experience as an Operations Manager overseeing LOB's with a minimum 50 FTE · A deep understanding of omni channel support metrics · ...
Muntinlupa, Metro Manila2 linggo ang nakalipas
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Description · Operational Leadership & Delivery Excellence · ...
Muntinlupa City, Philippines1 linggo ang nakalipas
Operations Manager - Muntinlupa City - TP
Paglalarawan
Job description
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Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa City, Metro Manila, Philippines
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Operations Manager
eClerx- Muntinlupa City
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Manager-Operations
IGT Solutions- Muntinlupa City
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Operations Manager
EXL Service Philippines, Inc.- Muntinlupa City
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Operation Manager
Para lamang sa mga rehistradong miyembro Muntinlupa
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Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa
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Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa
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Manager-Operations
Para lamang sa mga rehistradong miyembro Muntinlupa
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Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa
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Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa
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Operations Manager
Buong oras Para lamang sa mga rehistradong miyembro Muntinlupa
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Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa
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Operations Manager
Para lamang sa mga rehistradong miyembro Alabang, Metro Manila
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Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa
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Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa City, National Capital Region
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Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa, Metro Manila
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Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa City, National Capital Region
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Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa
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Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa, Metro Manila
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Sr. Operations Manager
Para lamang sa mga rehistradong miyembro Muntinlupa City, Philippines