L2 Technician - Philippines
6 araw ang nakalipas
Job summary
The Level 2 Technician provides advanced technical support for GXA clients resolving escalated service requests and incidents while ensuring high levels of customer satisfaction.Responsibilities
- Troubleshoot and resolve client issues involving workstations servers printers and applications.
- Provide advanced support for Microsoft 365 Windows OS and core business applications.
- Configure and support remote access solutions VPN RDS Citrix.
Paglalarawan ng trabaho
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