- Manage appointment scheduling, rescheduling, and cancellations using Cliniko and/or Halaxy
- Maintain and update patient records with accuracy and confidentiality
- Process invoices, billing, and Medicare/private billing support (as applicable)
- Handle email and phone-based patient inquiries professionally
- Coordinate with practitioners regarding schedules, documentation, and follow-ups
- Upload and manage clinical documents, referrals, and reports
- Perform general administrative tasks to support daily clinic operations
- Ensure compliance with clinic processes and data privacy standards
- Proven experience as a Virtual Assistant or Medical/Healthcare Administrator
- Hands-on experience using Cliniko and/or Halaxy (required)
- Familiarity with allied health clinic workflows (e.g., physio, OT, psychology, chiropractic, speech therapy)
- Strong written and verbal English communication skills
- High attention to detail and strong organizational skills
- Ability to work independently in a remote environment
- Personal laptop or desktop computer
- Stable and reliable internet connection
- Headset and quiet, professional workspace
- Ability to work Australian business hours (or overlap as required)
- Opportunity to join an active talent pool for upcoming clients
- Interviews and checks now so you are ready once a client needs help
- Long-term remote work
- Exposure to Australian allied health clinics
- Supportive recruitment and onboarding process
- Quick placement when a client requires a VA
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Virtual Assistant - Philippines - TalentUS Inc.
Paglalarawan
About the Role:
We are building an active talent pool of experienced Allied Health Virtual Assistants to support Australian allied health clinics. This role is perfect for someone with experience using Cliniko or Halaxy.
Important: We will interview and check candidates now, even if there is no client ready yet. This means you can go through the process now and be ready to start as soon as a client needs help.
This is a remote, long-term opportunity for people who want steady work supporting healthcare clinics.
Key Responsibilities:
Required Qualifications & Experience:
Technical & Work Setup Requirements:
What We Offer:
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