- Executes Customer Journey Innovations on the various touch points with MA/employees & customers (onboarding, customer servicing, machines).
- Ensures the innovations are implemented in the branches and the desired customer experience is achieved.
- Liaise Customer Experience and Rollout to ensure uniformed scale out to all branches.
- Gathers and cleans customer and user feedback on digital solutions deployed and identify areas for improvements/enhancements.
- Recommend solutions to achieve desired customer experience and user outcome.
- Communicates and enforces change culture to branch personnel.
- Bachelor's Degree in Business or related course.
- At least 5-year experience in system enhancements, digital work tools (such a dashboard for efficiency), digital transformation preferably gained from a bank or other financial institution.
- Willing to work onsite in Makati
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Job Summary · The Digital Adoption Officer is responsible for the implementation of plans at the branch level enforcing adoption, measuring KPI's and liaise with branch personnel to ensure smooth execution of branch initiatives. Additionally, would be in charge of troubleshooting ...
Manila1 linggo ang nakalipas
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Biyaya Animal Sanctuary is an organization dedicated to the rescue, rehabilitation, and rehoming of animals in need. · Adoption Process Management: · Guide potential adopters through the application process. · ...
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· We're Hiring Customer Success & Relationship Officer · Empower employees. Strengthen partnerships. Drive financial inclusion. · Are you a people-oriented professional who thrives in engagement, relationship-building, and on-ground activation? Join us and become the go-to champ ...
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About The Job Treasury Officer · As a · Treasury Officer · you will ensure the accuracy and timely handling of Treasury risk processes in scope such as but not limited to Cash Management Account Management Credit Facilities Foreign Exchange Loans Banking Relations to meet financi ...
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The Digital Innovation Intern will play a key role in strengthening OAI's ability to use technology data and AI to enhance its integrity anticorruption work. This internship is ideal for someone with a technology background who is eager to apply data analytics automation and AI i ...
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The Cash Management Sales Officer plays a vital role in positioning the bank as the primary financial partner of corporate and business clients. · ...
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The Marketing Intern supports the Adoption & Operations Team by creating clear, professional and credible communication materials that help elected officials staff and the general public understand and engage with the digital transformation initiative. This role focuses on instit ...
Metro Manila1 buwan ang nakalipas
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The Marketing Intern supports the Adoption & Operations Team by creating clear, professional, and credible communication materials that help elected officials, staff, and the general public understand and engage with the digital transformation initiative. · Strong ability to comm ...
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The Senior Coordinator role within the Global Operations Support team is a new role with responsibility for supporting systems and processes within the Office Operations function globally.The team will provide 24*7 support from Monday to Friday. · ...
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· This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Marketing Manager, AI in Philippines. · This is a high-impact opportunity to shape how AI-powered capabilities are understood, adopted, and trusted by a global cu ...
Philippines23 oras ang nakalipas
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Job Summary · The Enhancement Officer Responsible for providing the requirements in implementing projects and enhancements for the Bank's Automated Teller Machines' (ATM's), Cash Deposit Machines' (CDM's) and Universal Teller Machines' (UTM's). Create test plans and cases, commun ...
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· We are DemandScience, a global company which never stops innovating in our mission to provide the healthiest and most predictive global B2B data and intelligence for our customers. Our clients include sales and marketing professionals at global companies. Excellent execution i ...
Philippines ₱900,000 - ₱1,800,000 (PHP) bawat taon2 araw ang nakalipas
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Join Our Mission to Foster Prosperity in Asia · Are you ready to make a difference in the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB our mi ...
Manila, National Capital Region1 buwan ang nakalipas
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The Learning COE Lead will influence senior leaders on leveraging framework to simplify processes. · They will enable team members to contribute to business unit strategy discussions related to process simplification. · Alignment with senior leaders on focus areas and priorities ...
Manila, Metro Manila1 buwan ang nakalipas
- Trabaho sa kumpanya
Trilingual Customer Success Specialist: English, Spanish
Para lamang sa mga rehistradong miyembro
Responsibilities: · Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers · Deliver customer value through ensuring customers are successful with LinkedIn Hiring in terms of adoption, onboarding, usage, utilization and engagem ...
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The Senior IT Project Manager will be responsible for successfully implementing IT projects by ensuring delivery within the agreed scope, budget, and timeline, while monitoring overall progress and status. This role will work closely with Program or Product Managers to support ad ...
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Sector Department 3 (SD3) Human and Social Development Sector Office (SD3-HSD) is looking for a highly dynamic intern who can work on research design and development of knowledge product/event under the thematic area of AI in Education focus on basic education. · ...
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1. End-to-End Transportation & Distribution Management: Coordinate the entire cross-border logistics process, including pickup, customs clearance, booking, and delivery. Align national/regional logistics operations, optimize air/sea/land/express workflows, develop standardized SO ...
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We are seeking a Technical Project Manager to lead customer onboarding and platform enhancement projects. · Plan, coordinate, and manage onboarding and enhancement projects for the EviSmart platformDevelop and maintain project plans, schedules, and milestones to ensure timely del ...
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Job Summary: · Responsible for the timely and accurate coding and processing of supplier invoices that meet/exceed key objectives and service levels. Responsible for adopting a 'Right First Time' mentality to the end to end invoice processing process both internal and external s ...
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Digital Adoption Officer - Metro Manila - BDO Unibank
Paglalarawan
Job Summary
The Digital Adoption Officer is responsible for the implementation of plans at the branch level enforcing adoption, measuring KPI's and liaise with branch personnel to ensure smooth execution of branch initiatives. Additionally, would be in charge of troubleshooting adoption and operability of plans.
Key Responsibilities
Qualifications
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