- Oversee operations across multiple lines of business (LOBs), managing Team Leaders and operational staff
- Lead and coach Team Leaders to achieve productivity, quality, customer experience, and client KPI targets
- Ensure daily service levels, compliance standards, and performance objectives are consistently met
- Develop team and individual goals and implement action plans to drive results
- Monitor staffing, workforce coverage, and training needs to ensure operational readiness
- Collaborate closely with internal departments, campaigns, and senior management
- Ensure excellent client service through effective issue resolution and continuous improvement initiatives
- Ensure compliance with company policies, procedures, and operational standards
- Support talent development, succession planning, and team capability building
- Proven experience as an Operations Manager or equivalent role
- Strong background in call center operations; IT-related contact center experience preferred
- Demonstrated leadership and people management skills
- Experience in budget planning, forecasting, and performance reporting
- Strong communication, organizational, and decision-making abilities
- Proficient in MS Office and call center operational tools
- Ability to manage multiple priorities in a fast-paced environment
- Must be amenable to work in Eastwood, Quezon City
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Faites décoller votre carrière en vous joignant à notre équipe novatrice et diversifiée à l'avant-garde du transport aérien de passagers. · Baccalauréat ou l'équivalent dans un domaine pertinent, avec au moins deux années d'expérience dans un rôle de direction ou dans l'industrie ...
Manila, National Capital Region1 buwan ang nakalipas
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Activer et superviser quotidiennement l'exploitation aéroportuaire à Manille pour assurer un service sûr et sécuritaire aux parties prenantes. · Baccalauréat ou l'équivalent dans un domaine pertinent, · Au moins deux années d'expérience dans un rôle de direction ou dans l'industr ...
Manila1 buwan ang nakalipas
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The Operations Manager is a full-time position responsible for overseeing daily operational activities and managing a diverse team. · The role involves developing and implementing process improvements to meet organizational goals. · ...
Quezon City1 buwan ang nakalipas
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Oversee daily operations to ensure efficiency and productivity. · ...
Quezon City1 buwan ang nakalipas
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The Operations Manager is responsible for overseeing and optimizing the end-to-end order-to-cash process. · ...
Quezon City1 buwan ang nakalipas
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+The Operations Manager is a full-time position responsible for overseeing daily operational activities and managing a diverse team. · + · +Oversight of daily operational activities · Management of a diverse team · , ...
Quezon City, National Capital Region1 buwan ang nakalipas
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Drive program profitability by meeting client KPIs and targets. · ...
Quezon City1 buwan ang nakalipas
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The Operations Manager is responsible for overseeing and optimizing day-to-day business operations to ensure efficiency productivity and alignment with organizational goals. · Oversee daily operational activities across departments to ensure smooth and efficient business processe ...
Quezon City1 buwan ang nakalipas
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The Operations Manager will oversee the day-to-day operations of our Customer Service function ensuring a high-quality customer experience while driving revenue growth through strategic upselling initiatives. · ...
Quezon City2 linggo ang nakalipas
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Job summary · Work closely and coordinate with Operations Officers and Field Officers on manning, · compliance, and contingency planning to ensure quality security services. · Maintain full oversight of day-to-day operational activities,<br,assignments, and deliverables. · ...
Quezon City1 buwan ang nakalipas
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Oversee daily operations to ensure efficiency and effectiveness. · ...
Quezon City3 linggo ang nakalipas
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Job Summary: · The Operations Manager is responsible for overseeing and optimizing day-to-day business operations to ensure efficiency, productivity, and alignment with organizational goals. This role requires managing cross-functional teams, streamline processes, and support str ...
Quezon City ₱600,000 - ₱1,300,000 (PHP) bawat taon1 linggo ang nakalipas
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We are currently seeking an experienced professional to join our team in the role of Manager Operations -Screening Utility Operations. In This Role, You Will Lead end-to-end screening operations to ensure alerts are processed in accordance with Global Sanctions Policy, NAMS stand ...
Quezon City1 buwan ang nakalipas
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We are seeking an experienced Operations Manager to join our dynamic team at Grand Meritus Security Agency. · Develop and implement operational strategies to optimise the performance of our security personnel and equipment · Manage the scheduling, deployment, and supervision of o ...
Quezon, Metro Manila ₱600,000 - ₱1,300,000 (PHP) bawat taon1 linggo ang nakalipas
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The Operations Manager for Appeals is responsible for managing and overseeing operations related to clinical appeals ensuring compliance with industry standards and regulatory requirements. The role involves close collaboration with various stakeholders to drive performance and m ...
Quezon City1 buwan ang nakalipas
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+ Job Summary: · We are seeking an experienced Operations Manager to oversee the daily operations. · + Qualifications: · Bachelor's Degree in Business Administration, Management, Operations Management or a related field.+ 3-5 years of experience in relevant and/or related fields ...
Quezon City1 buwan ang nakalipas
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We are currently seeking an experienced professional to join our team in the role of Manager Operations -Screening Utility Operations. · ...
Quezon City Buong oras1 buwan ang nakalipas
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We are looking for an Operations Services Manager to oversee the end-to-end operations of United Petroleum Philippines' BPO organisation supporting 450+ Australian retail locations. · Assist the General Manager in overseeing end-to-end operations. · Build and establish New Servic ...
Quezon City1 buwan ang nakalipas
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The Customer Service Manager is responsible for managing a Medical Contact Center Operations team in a virtual environment. Engage and motivate a large team with diverse skills, responsibilities, and geographic locations to deliver Customer Centered service through a time of sign ...
Quezon City1 buwan ang nakalipas
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The Customer Service Manager is responsible for managing a Medical Contact Center Operations team in a virtual environment. · • Engage and motivate a large team with diverse skills, responsibilities, and geographic locations to deliver Customer Centered service through a time of ...
Quezon City Buong oras2 linggo ang nakalipas
Operations Manager - Quezon City - Probe CX
Paglalarawan
Job Purpose
The Operations Manager is responsible for overseeing day-to-day operations and ensuring efficient, cost-effective, and timely delivery of services in line with quality standards and client requirements. This role drives performance, productivity, and profitability through effective operational strategies while leading Team Leaders and cross-functional stakeholders across multiple lines of business.
Key Responsibilities:
Qualifications
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Operations Manager
Para lamang sa mga rehistradong miyembro Manila, National Capital Region
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Operations Manager
Para lamang sa mga rehistradong miyembro Manila
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Manager Operations
Para lamang sa mga rehistradong miyembro Quezon City
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operations manager
Para lamang sa mga rehistradong miyembro Quezon, Metro Manila
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Manager Operations
Buong oras Para lamang sa mga rehistradong miyembro Quezon City
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Operations Manager
Para lamang sa mga rehistradong miyembro Quezon City
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Operations Manager
Buong oras Para lamang sa mga rehistradong miyembro Quezon City